Product Manager

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We offer remote work opportunities in the following locations only: AK, AR, AZ, CO, DC, FL, HI, IA, , IL, KS, LA, MD, MN, MO, MT, NE, NV, NM, NC, ND, OK, OR, SC, SD, TN, TX, UT, VA, WA, WI & WY.
US Citizenship

REQUIRED:

Our Department of Defense contract requires US citizenship and a favorably adjudicated DOD background investigation for this position.
Veterans, Reservists, Guardsmen and military family members are encouraged to apply!

The Product Manager is responsible for supporting the development and execution of product strategies, managing the product lifecycle, and driving product innovation to meet customer needs and company objectives. The Product Manager will work closely with cross‑functional teams to ensure successful product delivery and customer adoption.

Required:

• Bachelor's degree in business administration, engineering, marketing, or a related experience
• U.S. Citizen
• Must be able to receive a favorable Interim and adjudicated final Department of Defense (DoD) background investigation
• Proven experience in product management, with a track record of successfully launching and managing products from conception to implementation, to replacement/retirement
• Exceptional communication and interpersonal skills, with the ability to influence and collaborate effectively with stakeholders at all levels
• Proven experience bringing enterprise software products (locally deployed/SaaS/PaaS) to market
• Strong knowledge of workflow and product management processes and best practices
• Excellent project management and organizational skills

• Develop and implement product management strategies for Tri West, including end‑user education and seamless integrations into current infrastructure.
• Conduct market research and gather customer feedback to identify opportunities and challenges.
• Stay informed about industry trends, technologies, and best practices to drive innovation and competitiveness.
• Manage the product lifecycle from concept to launch to sustainment to retirement.
• Define product roadmap, create and maintain product backlog, prioritize features, and allocate resources effectively to meet project deadlines.
• Monitor and analyze product performance metrics, user feedback, and market data to make data‑driven decisions and drive continuous improvement.
• Participate in sprint planning, review meetings, and retrospectives to drive product development.
• Make decisions on behalf of the business and provide guidance to the team on product features and functionality.
• Develop and maintain relationships with external vendors and partners.

Coaching / Training / Mentoring: Actively foster actions required for desired business outcomes through ongoing constructive feedback.

Communication / People

Skills:

Excellent verbal, written, and presentation skills; ability to influence or persuade others under positive or negative circumstances; adapt to different styles; listen critically; collaborate.

Computer Literacy: Ability to function in a multi‑system Microsoft environment using Word, Outlook, Tri West Intranet, the Internet, and department software applications.

Empathy / Customer Service: Customer‑focused behavior; helping approach, including listening skills, patience, respect, and empathy for another’s position.

Independent Thinking / Self‑Initiative: Critical thinkers with ability to focus on things which matter most to achieving outcomes; commitment to task to produce outcomes without direction and to find necessary resources.

Leadership: Successfully manage different styles of employees; provide clear direction and effective coaching.

Multi‑Tasking / Time Management: Prioritize and manage actions to meet changing deadlines and requirements within a high volume, high stress environment.

Organizational

Skills:

Ability to organize people or tasks, adjust to priorities, learn systems, within time constraints and with available resources; detail‑oriented.

Problem Solving / Analysis: Ability to solve problems through systematic…