Channel Manager Telecom​/Managed Services Provider

Channel Manager Telecom/Managed Services Provider

• Full-time

Founded in 2001, family owned and operated Aire Spring is a leading Provider of Cloud Communications, Managed Connectivity and Managed Security which has earned its stellar reputation by taking service and support to the next level, delivering an award-winning customer experience that far exceeds the industry standards. Aire Spring has delivered 20 years of outstanding service to its rapidly rising base of national and global customers, while growing organically and remaining debt free.

As the trusted provider to over 22,000 enterprise locations worldwide, our mission is to help our clients connect and communicate easily. We aim to delight our customers and partners by providing personalized, outstanding service.

The company has built a solid reputation of integrity, reliability and dependability with its channel partners, end-user customers and technology partners.

We have received more than 100 coveted industry awards including "Product of the Year- SD-WAN and UCaaS", "Excellence in Customer Service", "Unified Communications Excellence", "Best in Show," "Best Telecom Deal" and "Top Channel Program".

Channel Manager– Full Time, Regional, Remote

Company Description

Aire Spring is widely recognized for its 100% channel-only model, award-winning customer service, and a robust technology platform that blends automation with live, expert support. With a broad solutions portfolio and global reach across 190 countries via thousands of carriers and ISPs, for more than two decades, Aire Spring has remained family‑owned and operated, ensuring stability, on‑time commissions and a culture of trust.

Aire Spring delivers a single‑source experience—one partner, one invoice, one point of contact—to help enterprises simplify complexity and scale worldwide.

Why Partners Choose Aire Spring

• Global at scale: connectivity across 190 countries with a single contract, single invoice.
• Comprehensive product portfolio:
  Managed Connectivity, SD-WAN/SASE, security, networking, mobility, cloud voice/UC, and more.
• Automation + live experts: AIreCONTROL for visibility, analytics, and centralized control paired with AIrePOD Tier‑3 engineers for real‑time human support.
• Free solution evaluations: highly certified Solutions Engineers provide no‑cost design reviews and recommendations.
• Partner Margin &
  
  Incentives:
  
  industry‑leading pricing and compensation.
• Industry‑leading SPIFFs on renewals: to maximize partner earnings.
• Service Reliability & Assurance:
  Quote Spring real‑time quoting, order tracking, dedicated project managers and managed services engineers, Platinum SLAs (escalation to senior management within 2 hours, one‑hour change management, next‑day equipment replacement).

Job Description

The requirement is to generate new business opportunities through trusted advisors and partnerships to become a consistent revenue producer through Aire Spring's robust portfolio of services.

Key Responsibilities

• Partner Recruitment & Management:
  Identify, recruit, and onboard new TSDs and Trusted Advisors. Build lasting, profitable relationships aligned with regional growth objectives.
• Sales Strategy & Enablement:
  Develop targeted regional channel strategies. Conduct product and sales training sessions, support joint sales initiatives, and provide ongoing partner support.
• Relationship Building:
  Foster trust and strong relationships with partners, serving as the primary point of contact to ensure satisfaction, resolve issues, and optimize partner performance.
• Internal
  
  Collaboration:
  
  Partner with marketing, product, and operations teams to facilitate seamless channels, support product launches, and align on strategic initiatives.
• Performance Monitoring:
  Track and analyze partner performance metrics, regional market trends, and competitor activity. Identify new growth avenues and areas for improvement.
• Contract Negotiation & Management:
  Negotiate and manage partner agreements, ensuring compliance and the mutual realization of business benefits.

Required Skills & Qualifications

• Experience:
  
  Minimum of 4 years in telecom channel management with a focus on the TSD Channel, partner development, or business…