Chief of Staff
Seattle, King County, Washington, 98127, USA
Listed on 2026-01-07
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Business
Business Management
About Aurelian
Aurelian automates non-emergency calls for 9-1-1 centers. We do this through an AI-powered operator that routes, triages, and resolves calls without the need for human intervention. By doing this, we let 9-1-1 dispatchers focus their time and energy where it’s needed most: actual emergencies.
Nationwide, the average emergency communications center (ECC) is 30% understaffed. Staffing shortages have lead to call-taker burnout and attrition, which is exacerbating the problem even more. Post COVID, wait times for 9-1-1 calls have reached a boiling point; imagine, in the most stressful situation of your life, waiting on hold for over a minute.
But what shocking is 60-80% of the calls 9-1-1 operators take aren’t even. They’re administrative that have been punted to ECCs: noise complaints, lost dogs, paying parking tickets, etc. Our conversational AI answers these administrative calls, reducing hold times, and freeing up human operators to deal with emergent situations.>
Aurelian is currently live in centers across the country, and answers thousands of non-emergency calls every day. We are hiring people to help us continue to scale and make real positive impact on public safety infrastructure in the US.
Why Join Us:This role is perfect for someone early in their career (2–5 years of experience) looking to step into a high-trust, high-exposure position that touches every part of the business. As Chief of Staff, you’ll work directly with the CEO to drive strategic priorities, streamline internal operations, and accelerate decisionp>
You’ll work on a mix of short-term problems and long-term planning—whether it’s shaping a go-to-market play, supporting fundraising prep, coordinating executive alignment, or partnering with marketing to scale our event strategy. You’ll have a front-row seat to how a startup scales, and the opportunity to take on more ownership quickly.
What You’ll Be Doing: Support CEO and Leadership Team- Act as a thought partner and right hand to the CEO—helping triage requests, prioritize initiatives, and prepare for key meetings and decisions.
- Create and manage internal documentation, presentations, and reporting that help leadership stay aligned and informed.
Drive Special Projects
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- Help push initiatives from 0→1 by doing research, building structure, and tracking progress.
Lead high-impact, cross‑functional initiatives across GTM, product and operations
Build Operating Rhythm
- Support weekly and quarterly planning processes, OKRs, and internal comms cadence.
- Help prepare materials and organize meetings for exec syncs, board updates, investor check‑ins, and offsites.
Partner on Events and Marketing Strategy
- Collaborate with marketing and GTM teams to support conference and event strategy—helping coordinate logistics, track ROI, and ensure executive alignment at high‑stakes industry events.
- Assist CEO and senior leadership for speaking engagements and customer‑facing opportunities.
Research & Strategy
Who We’re Looking For:
- Have 2–5 years of experience in management consulting, investment banking, venture capital, or at a high‑growth startup.
- Thrive in fast‑paced environments where priorities change quickly and ambiguity is the norm.
- Are a structured thinker and strong communicator, comfortable making sense of chaos and driving clarity.
- Have a “get it done” attitude—you’re equally comfortable building a financial model, interviewing a customer, or pulling together a board deck.
- Are excited by cross‑functional work and want broad exposure to marketing, sales, product, and strategy.
- Care deeply about impact. You want your work to matter and are to help fix a real, nationwide problem.
- Willing to travel to assist Conferences
- Make a difference: Help solve a public safety crisis that affects millions of Americans.
- Learn fast:>
Work directly with senior leadership and touch every part of the business. - Build from scratch: Help shape the systems, culture, and strategy of a fast‑scaling company.
- Work with cutting‑edge AI: We’re building real‑world automation that makes a difference in people’s lives.
If you’re eager to make technology that matters and want to shape the future of emergency communications, we’d love to hear from you!
Benefits>- Medical, dental & vision insurance coverage
- WFH stipend for home office
- Relocation stipend
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