Collections Specialist

Description

Business-to-Business Collections Specialist

Location:

Just north of downtown Indianapolis

Type:
Contract-to-hire (approx. 90 days to permanent)

Schedule:

Full in-office training, then hybrid with remote work on Mondays and Fridays

About the Opportunity

Our client, a service company headquartered just north of downtown Indianapolis, has an immediate opening for an experienced Business-to-Business Collections Specialist. This role is ideal for someone who can balance persistence in collecting outstanding debts with professionalism and customer service to maintain strong client relationships.

Key Responsibilities

- Proactively identify and manage overdue commercial accounts

- Communicate with clients via phone, email, and written correspondence in a courteous, professional manner

- Negotiate and secure payment arrangements for outstanding invoices

- Maintain accurate records of all communications and collection activities

- Process payments and ensure accounts are updated promptly and correctly

What to Expect

- Start as a contract role with the intention to transition to permanent after ~90 days

- Initial in-office training, followed by hybrid flexibility (remote Mondays and Fridays)

- Opportunity to make a direct impact while building long-term client relationships

Requirements

✅ Qualifications

- Minimum 1 year of B2B collections experience

- Strong written and verbal communication skills; able to explain complex financial situations clearly

- Excellent negotiation and problem-solving abilities

- Proficiency in Microsoft Office Suite (Word, Excel, Outlook)

- Ability to work independently, prioritize tasks, and meet deadlines in a fast-paced environment

- Positive, professional demeanor with a strong work ethic

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit  for more information.

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