Chief of Staff - Senior Manager

At Vialto Law (US) LLP, we help multinational organizations navigate the complexities of U.S. immigration law with a strategic, holistic, and employee-focused approach. As part of our high-performing legal team, you’ll collaborate with U.S. attorneys and Business Immigration Analysts in a dynamic, fast-paced, and high-volume environment.

As a Senior Associate Immigration Attorney, you will play a critical role in advising corporate clients, developing immigration strategies, and ensuring compliance with evolving regulations. Your work will impact businesses, employees, and their families, helping them achieve immigration success with efficiency, empathy, and precision.

We are affiliated with Vialto Partners—the world’s first tech-enabled, people-first global mobility company—which provides a unique platform for collaboration across immigration, tax, business travel, compensation, and remote work compliance.

We are seeking a Chief of Staff – Immigration Services (Senior Manager) to serve as a trusted strategic partner to Immigration Services executive leadership. This role is designed to amplify leadership effectiveness, enable disciplined execution of firm priorities, and bring clarity and alignment across complex, high-volume immigration programs.

This is a high-impact, high-trust leadership role for someone who operates comfortably at the executive level, understands regulated professional services environments, and can translate strategy into scalable, measurable outcomes—without owning day-to-day casework or client management.

The Chief of Staff will work closely with Immigration Partners, Global Immigration leadership, and Tax leadership to ensure strategic initiatives, operating rhythms, and cross-functional efforts move forward with precision and accountability.

• Act as a thought partner to Immigration Services leadership on strategy, priorities, and service model evolution.
• Support executive readiness by preparing leaders for:
  • Executive and partner meetings
  • Cross-functional planning sessions
  • Executive-level client reviews (limited and targeted)
• Serve as a strategic filter and triage point, helping leadership focus on the highest-impact initiatives, risks, and decisions.
• Anticipate issues before escalation and enable timely, informed decision-making.

• Own and drive the operating cadence for Immigration Services, including:
  • Leadership meetings
  • Quarterly business reviews
  • Capacity and demand planning
  • Service health and performance reviews
• Translate Immigration Services strategy into:
  • Clear priorities
  • Initiative roadmaps
  • Execution plans across regions and practice areas
• Track and synthesize performance against key indicators such as:
  • Case volumes and cycle times
  • SLA adherence and service quality trends
  • Risk, escalation, and compliance signals
• Ensure leadership commitments and decisions are consistently executed across teams, without owning day-to-day delivery.

• Enable alignment across:
  • U.S. Immigration practice
  • Regional delivery hubs
  • High-volume corporate immigration programs
• Partner closely with Operations, Technology, Client Experience, Talent, and Tax teams to support scalable and sustainable delivery models.
• Reinforce leadership cohesion by setting agendas, documenting decisions, and tracking follow-through.
• Influence through leaders, with limited direct people management as needed.

• Synthesize operational and performance data into executive-level insights, not raw reporting.
• Translate dashboards into clear narratives that inform leadership decisions.
• Identify emerging risks and opportunities related to:
  • Capacity and resourcing
  • Regulatory or policy shifts
  • Client concentration and service complexity
• Elevate trends early and support leadership with options and recommendations.

• Draft and refine executive-level communications, leadership updates, and select client-facing materials related to Immigration Services.
• Ensure Immigration Services priorities and perspectives are clearly represented in firm-wide discussions.
• Operate with…