Travel Operations Specialist

Location: Via Milano

Join to apply for the Travel Operations Specialist role onical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors.

The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
The company is founder-led, profitable, and growing.
We are hiring Travel Operations Specialists to join our Business Services team, ensuring smooth travel for colleagues and guests from countries all around the world to our company meetings and industry events. Our team sets travel policy, supports travel decisions, responds to travel emergencies, and is responsible for supplier relationships.
We look for positive team players who are self-driven and results oriented, with excellent attention to detail. The best candidates show that they are forward planners, reliable and determined, and keen to assume responsibility for projects, processes and policy. We are a unique global business, so we are not looking for candidates with extensive experience so much as excellent organisers and communicators who are keen to develop skills and strive for continuous improvement.

Location:

Worldwide - home based, except in locations where we have an office, such as London, Taipei and Beijing.
Responsibilities

Engage with colleagues to address travel queries and issues
Work with the wider business services team on company and industry event plans
Hold travel vendors accountable for providing excellent service
Check invoices to ensure accurate charges and timely payments, credits and refunds for travel
Monitor trends, spend, emissions and compliance with company policy
Track unused tickets, credits and airline points usage

Qualifications

Excellent academic results at school and university
A degree in a business or technical subject
Excellent communication skills
Responsible and accountable
Self-awareness and thoughtfulness
Ability to travel up to four times a year for company events of up to two weeks duration
Ability to learn new technology and software quickly

Benefits

Distributed work environment with twice-yearly team sprints in person
Personal learning and development budget of USD 2,000 per year
Annual compensation review
Recognition rewards
Annual holiday leave
Maternity and paternity leave
Employee Assistance Programme
Opportunity to travel to new locations to meet colleagues
Priority Pass, and travel upgrades for long haul company events

About Canonical
Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open‑source projects and the platform for AI, IoT, and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company.

We expect excellence; in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since our inception in 2004. Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game.
Canonical is an equal opportunity employer. We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.
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