Product Delivery Executive

Product Delivery Executive

Office base:
City of London (Hybrid – set office days each week)

Contract:

Full-time, Permanent

Salary: £30,000 – £40,000 + excellent benefits

Reporting to:
Product Delivery Lead

About the Opportunity

Roeks Recruit, part of Roeks Avenue Ltd, are delighted to be supporting a trusted and valued long-term client with the appointment of a Product Delivery Executive.

Our client is a well-established, values-driven organisation, recognised for the quality of its insight, learning and professional services. Operating across multiple sectors, the organisation supports its associates to strengthen capability, improve performance and deliver better outcomes for customers and employees alike.

With a strong focus on evidence-based insight and continuous improvement, the organisation offers a broad portfolio of products and services including benchmarking, accreditation, qualifications, training, research and consultancy. The culture is collaborative, inclusive and supportive, with a clear emphasis on expertise, ownership and making a meaningful impact.

The Role

The Product Delivery Executive is a key member of the team, reporting into the Head of the Product Delivery Team and supporting the end-to-end delivery of a diverse product portfolio.

Working closely with colleagues across customer delivery, operations, marketing and communications, this role offers broad exposure across the product lifecycle. The hybrid working pattern includes regular time in the office each week (typically Tuesdays, Wednesdays and alternate Thursdays), alongside flexible remote working.

Responsibilities

Product Delivery & Portfolio Management

• Support the end-to-end delivery of products including benchmarking surveys, accreditations, qualifications and digital learning products

• Work closely with client-facing teams to ensure member requirements are understood and reflected in delivery

• Act as a point of contact for product-related queries, ensuring a professional and responsive service

• Liaise with external suppliers to support effective delivery and resolve operational issues

• Support invoicing and reconciliation processes for additional services

• Create and maintain product specifications and documentation

• Review and maintain criteria for different membership levels

Reporting & Analysis

• Support monthly reporting on product performance and penetration

• Contribute to analysis of member usage and engagement

• Assist with competitor and market analysis

Product Marketing & Enablement

• Support internal product training and enablement

• Contribute to marketing collateral and product communications

• Maintain accurate product information and guidance materials

• Support cross-team initiatives to promote products and services

Product Development & Enhancement

• Support the design and implementation of product enhancements

• Assist with product reviews to ensure offerings remain relevant

• Capture and assess member feedback to inform continuous improvement

About You

• At least 3 years’ experience in a product, product operations or product marketing role (B2B or B2C), including hands-on delivery experience

• Understanding of the full product lifecycle and core product management principles

• Strong project management and organisational skills

• Excellent written and verbal communication skills

• Strong stakeholder engagement and relationship-building skills

• Analytical mindset with attention to detail and quality

• Commercial awareness

Education

• Degree-level education (or equivalent professional experience)

• A good standard of written and numerical skills

Technical Skills (desirable)

• Word Press, basic Adobe CC, SQL or HTML

• Experience with learning management systems

• Advanced Excel with strong Word and PowerPoint skills

Benefits

• 25 days’ annual leave plus additional time off between Christmas and New Year

• Hybrid working with a clear and predictable office pattern

• Healthcare cash plan

• Life insurance

• 5% employer pension contribution

• Cycle to Work scheme

• Annual pay reviews

Additional Information

Occasional evening work and travel to other locations may be required.

How to Apply

If this role is of interest, we’d welcome your application and look forward to reviewing your CV. Following this, you will receive a call from one of our team to discuss in further detail.

By applying for this position, you consent to Roeks Recruit, part of Roeks Avenue Ltd, processing and storing your personal data for the purpose of managing your application. Your information will be handled in accordance with applicable data protection legislation and will only be shared with the client for the purposes of this recruitment process.

Roeks Recruit is committed to equal opportunities and welcomes applications from all suitably qualified candidates.

Applicants must have the right to work in the UK and proof of  be required