Merchandising Operations and Support Analyst; Remote

Employer Industry: Retail

Why consider this job opportunity:

• Competitive pay and benefits package
• Opportunity for career growth and continuous learning
• Flexible remote work environment
• Merchandise discounts and performance-based incentives
• Paid time off and eight paid holidays
• Employee Assistance Program offering mental health counseling and legal/financial advice

• Act as the liaison for all drop ship onboarding for both the employer's brands.
• Collaborate with cross-functional teams to identify and implement operational improvements.
• Oversee project management of vendor onboarding to ensure timely product launches.
• Manage relationships with shipping carriers and external providers involved in onboarding.
• Ensure all vendor compliance documentation and contracts are updated and accurate.

• Bachelor’s degree or equivalent work experience in a related field.
• 1-3 years of experience in eCommerce drop ship or marketplace onboarding.
• Strong understanding of drop ship strategies and processes.
• Excellent communication skills and ability to maintain open communication with stakeholders.
• Proficiency in Microsoft Office programs, including Word, Excel, and PowerPoint.

• Working knowledge of EDI integrations related to drop ship and marketplace operations.
• Experience in managing relationships with shipping carriers and external providers.
• Strong organizational and prioritization skills.

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