Post Quantum Cryptography Director
Jacksonville, Onslow County, North Carolina, 28540, USA
Listed on 2026-01-19
-
Business
Customer Success Mgr./ CSM
Starting Salary
: £22,256 per annum
Job Type
:
Permanent
Working pattern
: 35 hours per week. Monday‑Thursday in our Head Office in Lancaster, work from home on Fridays (flexible working options will be considered)
Are you an organised, proactive communicator with a passion for delivering exceptional customer experiences? We’re looking for a Commercial Assistant to join our dynamic team and play a key role in supporting customers throughout their journey with us. In this varied and fast‑paced role, you’ll work closely with our Commercial, Finance, Quality and Customer Service teams to ensure seamless onboarding, accurate registrations, and consistently high service standards.
This is an exciting opportunity to make a real impact by contributing to our sales and retention success.
- Keep customer and centre information accurate, updated, and well‑managed across systems and inboxes.
- Build strong customer relationships and provide excellent service to support retention.
- Lead centre onboarding and approval processes, working with internal teams to ensure a smooth experience.
- Monitor registrations, chase outstanding actions, and highlight upsell or new business opportunities.
- Support the wider commercial and customer service teams, including webinars, calls, and process improvements.
The full Job Description can be found by clicking here.
So, what are you waiting for?If you like the sound of the role and the organisation, and you think the below attributes describe you well, then we would love to hear from you. Are you:
- Excellent at verbal and written communication skills and committed to high standards of customer service
- Exhibit positive attitudes to change, development and quality
- Effective team member and motivated, flexible and willing to go the extra mile
- Competent in the application and operation of ICT, for database operations, Outlook, Excel and Word
- Able to organise and prioritise work, achieve agreed targets and work to deadlines
Closing date
: 30 January 2026
Interview date(s): 5th and 9th February 2026
If you have any questions or would like to discuss this opportunity further, please contact Alex Houghton, Head of Commercial at al
We reserve the right to close the job vacancy early if we find an appointable candidate or receive a high volume of applicants.
This job does not meet the eligibility requirements to qualify for visa sponsorship.
About usWe are proud to be one of the UK’s leading educational charity groups, encompassing an awarding organisation, a provider of dyslexia intervention software. Our enthusiastic people bring genuine passion and natural energy to everything that they do and through their infectious energy they transform the lives of thousands of people each year through the power of education. It has never been a more exciting time to join The Ascentis Group as we continue our journey of growth across the UK and overseas.
We are market leading in the education sector and the specialist areas we operate within, maintaining the #1 provision for ESOL (English for Speakers of Other Languages) in the UK as well as being a leading Access Validating Agency. We are based in Lancaster but we have a national reach, with a significant customer base in London. We have recently secured two major achievements, winning the Innovation of the Year and Awarding Organisation of the Year at the 2024 Federation of Awarding Bodies awards.
The Ascentis Group is made up of brilliant people, unique in terms of background, personality, characteristics, experience and skill. We value our people for the differences they bring to the table and believe this diversity is powerful. We are an equal opportunities employer, and we are determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.
To find out what our employees have to say about working at Ascentis watch the video found here.
Benefits- 25 days…
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