PIM SME

Overview

Kingfisher is a group made up of more than 74,000 passionate employees who bring the company and all our brands to life:
Brico Depot, Castorama, Screwfix, B&Q, and Koctas. We aim to become the leader in the home improvement market and develop the largest community of DIY enthusiasts in the world. We are open to flexibility regarding organisation and offer the option to work from home (according to the terms of the current agreement).

As a PIM Subject Matter Expert, you will help Kingfisher deliver high‑quality product data that supports our purpose:
Better Homes, Better Lives, For Everyone
. You will shape the technical setup and ongoing development of our Product Information Management (PIM) systems so colleagues and customers get accurate, timely product information across all channels. Your work will improve how our teams collect, manage, and use product data, enabling better decisions and better experiences.

• Deliver user acceptance testing (UAT) for new PIM developments and integrated systems.
• Create user guides, training materials, and deliver training to support new enhancements.
• Analyse business challenges and contribute to requirements that improve the customer experience.
• Investigate and resolve issues impacting PIM users, working with Data Business Support as needed.
• Communicate risks, requirements, and mitigation plans clearly and proactively. Support consistent PIM governance, ways of working, and continuous improvement across channels.
• Collaborate with PIM specialists and stakeholders across the Group to deliver high‑quality outcomes.
• Experience as a STEP PIM user with strong understanding of PIM processes and system capabilities.

• Strong analytical and problem‑solving skills with high attention to detail.
• Confident communicator who can engage at all levels and deliver effective training.
• Ability to work under pressure, adapt to shifting priorities, and manage deadlines in a fast‑changing environment.
• Be Customer Focused – continually improving our customers’ experience.
• Be Human – leading with purpose, humanity and care.
• Be Curious – thrive on learning and thinking beyond the obvious.
• Be Agile – building trust and empowering people to work with agility.
• Be Inclusive – inspiring diverse teams to achieve together.
• Be Accountable – owning the plan, delivering results and growth.

• Private Health Care with AXA, eligibility within three months of starting or at annual renewal in April.
• Kingfisher Pension Scheme – immediate eligibility through auto-enrolment; contribute 8% to receive a max 14% from the Company.
• 25 Days' Holiday plus bank holidays (pro rated for part time).
• Staff Discount – 20% at B&Q and Screwfix after 3 months’ service.
• Kingfisher Share Incentive Plan (SIP) – save between £10 to £150 per month; join after three months’ service.
• Life Assurance – x4 Salary (or x1 Salary if not active member).
• Bonus – competitive scheme aligned to role level.
• Kingfisher Share Save – option to buy shares at end of 3 or 5 year period; three months service required at annual invitation date.

• Be Customer Focused
• Be Human
• Be Curious
• Be Agile
• Be Inclusive
• Be Accountable

There are many ways you can grow, learn, and develop here  whatever pace suits you, with resources and tools to help you grow.