Vehicle Damage Assessor

Vehicle Damage Assessor (Remote)

Location:

Reigate (Remote role - travel required for initial training)
Salary:
Up to £40,000 per annum + team bonus

Hours:

Monday to Friday
 
Overview
ISQ Recruitment are currently supporting a well-established and rapidly expanding vehicle repair organisation in the search for an experienced Vehicle Damage Assessor to join their team on a remote basis. This is a fantastic opportunity for a confident and commercially aware VDA who enjoys working to SLA targets, producing accurate estimates, and supporting site performance while maintaining excellent customer outcomes.

Please note:

initial training will require travel to Reigate, before moving into the remote working structure.
 
What You'll Be Doing
 
Producing accurate estimates and invoices for vehicle repairs in line with agreed SLA requirements
Ensuring repair costings are efficient, commercially viable, and completed in a profitable manner
Maintaining control of estimating and invoicing costs in line with partner budget objectives
Supporting sites as required to ensure smooth day-to-day operation and strong customer service delivery
Completing Initial Parts Assessments (IPA's) to help reduce key-to-key and lifecycle times
Ensuring repair methodology aligns with BS10125 standards and approved repair processes
Identifying and escalating cases where repairs or estimates do not align with required standards or profitability expectations
Supporting with quality-related repair complaints where necessary
Identifying and managing total loss cases in line with insurer SLA requirements
Working collaboratively with internal teams and management to improve processes and outcomes
Following reasonable management instructions and supporting operational requirements as needed   
Required Skills & Experience
 
Previous experience as a Vehicle Damage Assessor / Estimator within an accident repair environment
Strong technical knowledge of body and paint repair within the motor trade
Confident producing accurate estimates and invoices while working to SLA and cost control requirements
Experience using estimating platforms such as Audatex and/or Glassmatix
Knowledge of repair method systems such as E-scribe, Glass's Evaluator, Ezi Methods or similar
Strong negotiation skills and the ability to communicate clearly with stakeholders
Audatex Gold annual training (advantageous)
ATA accreditation (or willingness to achieve ATA if required)
A proactive team player with a "can do" attitude and strong organisational skills
Up-to-date understanding of relevant vehicle legislation, consumer legislation and industry best practice  Benefits
This employer offers an excellent benefits package, including:
 
Up to £40,000 per annum + team bonus
28 days holiday (including bank holidays)
Healthcare Cash Plan (including gym & retail discounts)
Employee Assistance Programme
Celebration Day (additional day to use for a personal occasion)
Car insurance discount
Company pension scheme
Employee engagement budget for team activities
Access to Mental Health First Aiders
Cycle to Work Scheme
Refer a Friend Scheme (£1,000 reward)
Ongoing development and progression opportunities
More benefits planned as the business continues to grow

How to Apply

If you're an experienced Vehicle Damage Assessor looking for a remote opportunity with initial training based in Reigate, ISQ Recruitment would love to hear from you.
 
Call: (phone number removed)
Whats App: (phone number removed)