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Data Analyst Business Analyst

Data-Driven Complaints Insight Analyst

Remote / Online - Candidates ideally in
Nottingham, Nottinghamshire, NG1, England, UK
Listing for: Capital One (Europe) plc
Remote/Work from Home position
Listed on 2026-02-15
Job specializations:
  • Business
    Data Analyst, Business Analyst
Salary/Wage Range or Industry Benchmark: 60000 - 80000 GBP Yearly GBP 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A leading financial services firm in Nottingham is seeking a Complaints Insight Specialist to enhance customer outcomes through data-driven insights. You'll manage projects to identify trends in customer dissatisfaction and collaborate across teams. Applicants should have strong analytical skills with experience in a regulated complaints environment. The position offers a hybrid working model, combining office and remote work. Competitive benefits include training programs, medical insurance, and flexible working arrangements.
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