Program Management Lead

Overview of Citi

Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in analysis, problem solving and communication to Citi’s Process Engineering Team. By joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.

Our Operations groups are core to the success of the Markets business. We support a wide range of internal stakeholders including Front Office Sales and Trading Desks, Compliance, Legal, Finance and HR; alongside having significant interaction with external clients, playing a key role in the overall client experience. A role within Markets Operations means that you will have a truly global reach, in a supportive environment which will provide you with new experiences and development opportunities right here in Belfast’s iconic Titanic Quarter.

You can play an important part in transforming and simplifying our operating model, creating an exciting environment which encourages diversity of thought and inclusion within an organisation that authentically values and invests in its people.

The role we are recruiting for is a hybrid Business Analyst / Project Manager role, based in Belfast, aligned to the Equities business. You will be part of the Futures & Derivatives Clearing (FDC) and Equities Operations Program Execution Team, a key component of the Markets Ops Transformation organization. The team drives strategic transformation and delivers Target Operating Models for FDC and Equities Operations in a dynamic, fast‑paced environment.

• Project Leadership & Delivery:
  Manage end‑to‑end projects from defining scope, milestones and deliverables with stakeholders to ensuring successful, on‑time delivery meeting business needs.
• Planning & Documentation:
  Develop comprehensive project documentation, including charters, business requirements, plans, and risk/issue logs.
• Monitoring & Reporting:
  Monitor project progress, resources, and risks, identifying and escalating issues promptly and providing timely, clear updates and presentations to all stakeholders, including senior management.
• Process Optimization:
  Lead business analysis efforts, clarify requirements, and drive the development and implementation of innovative, efficient processes for Equities Operations.
• Risk & Compliance:
  Apply robust risk management practices and ensure regulatory compliance to protect the firm’s reputation.
• Team &
  
  Collaboration:
  
  Drive resource planning and foster strong cross‑functional collaboration across Business, Operations, Technology, Compliance, and other departments.
• Strategic Initiatives:
  Champion change management and undertake additional strategic projects/tasks as required.

• Previous experience and knowledge of Equities preferred.
• Project Manager/Business Analyst experience.
• CAPM, PMP, PgMP and/or MBA are a plus.
• Developed communication and diplomacy skills are required to persuade and influence others; may negotiate with external parties.

• GCSE English & Maths.

We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best‑in‑class benefits they need to be well, live well and save well. By joining Citi Belfast, you will not only be part of a business‑casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (annually reviewed) and enjoy a host of additional benefits such as:

• Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure.
• A discretional annual performance‑related bonus.
• Private medical insurance packages to suit your personal circumstances.
• Employee Assistance Program.
• Pension Plan.
• Paid Parental Leave.
• Special discounts for employees, family, and friends.
• Access to an array of learning and development resources.

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity, please refer to Accessibility w Citi’s EEO Policy Statement and the Know Your Rights poster.