Business Development Director

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As a Business Development Director you will be responsible for seeking out new business opportunities and delivering new customer wins within the middle and upper segments of the SME market. For this particular role you must have a successful proven background in developing business within Microsoft Azure solutions on behalf of a Managed Services Provider.

This is a home‑based role with some travel required when necessary.

TSG (Technology Services Group) is a Managed IT Services provider supporting businesses across the UK with their technology solutions. As a Microsoft Partner we are committed to delivering excellence for our customers alongside investing in our colleagues to provide them with the knowledge and tools required to deliver great results.

TSG is one of the few Microsoft Partners in the UK who hold all six Microsoft designations, and one of the only partners who specialise in mid‑market. Our commitment to excellence for our customers and employees is backed by our consistent world class NPS score of +80 and our recent accreditation as a ‘Great Place to Work’ in addition to being placed on the ‘2024 UK’s Best Workplaces in Tech’ list.

Our guiding principles of Team TSG, Service Excellence and Shared growth are at the heart of everything we do.

• Employee ownership – as a growing business we want to ensure that everybody who contributes towards our success, shares in our success. High performing members of Team TSG are entered into an employee benefits trust (EBT). The EBT is the single largest beneficiary within TSG meaning employees will share the benefits of the proceeds, driving a high performing culture with long term value and mutually beneficial outcomes
• Our open and honest culture where feedback is taken on‑board and acted upon
• Our social events – annual all expenses paid ‘TSG Festival’ and team building funds
• Two paid CSR days per annum that you can use to support the community
• Giving something back – the ‘TSG Foundation’ established in November 2022 has so far donated over £160,000 to support nominated businesses and charities
• Our responsibility to the environment as we work towards net carbon zero
• Flexible working opportunities including home working and hybrid options
• Annual salary benchmarking
• Excellent progression opportunities, training and support, including recognised qualifications

• Seek out new business opportunities with a strong focus around Microsoft Azure, within defined guidelines and timescales
• Deliver consistently against all targets
• Build, manage & maintain a substantial pipeline of qualified opportunities to underpin target achievement
• Ensure that all pipeline activity is accurately recorded and updated within CRM
• Thoroughly research & understand individual market sectors to identify potential customer targets
• Accurately forecast sales by month & quarter
• Demonstrate TSG’s product & services suite clearly & differentiate TSG’s offering within the market
• Successfully position TSG’s solutions within the context appropriate to the specific client or sector, utilising Value Based arguments and Consultative Sales engagement
• Negotiate pricing & contractual terms as required & in line with company guidelines
• Track progress against targets on an ongoing basis & take necessary action to refocus efforts if targets are not being met
• Ensure all customers receive a professional handover from Business Development to Account Management at the appropriate time
• Continually develop your knowledge & skills to ensure they remain current & relevant
• Promote a professional image at all times
• Ensure completion of all required Sales documentation & adherence to all Sales processes
• Demonstrate effective and collaborative use of all available resources
• Understand the value of developing leads and contacts through cold calling when necessary
• Practical and action orientated sales performance & planning including but not limited to GAP recovery and 306090-day planning

• A number of years consecutive over‑achievement against…