Workforce Planner

About Us

DrPA has been operating in secure environments since 2014 providing General Practitioner services and we are now growing to provide a complete healthcare service at Manston STHF & Western Jet Foil. This will be delivered directly or through a range of specialist partners who are experts in their field. We deliver our services based on our ethos of CARE:
Compassionate care that is trauma informed and supportive Assurance that care is evidence-based & demonstrates high quality outcomes for our patients Respectful of people's cultural and religious beliefs Empowerment We centre each resident by co‑creating holistic care plans that treat their needs and equip them to self‑manage their wellbeing.

The Workforce Planner is a key operational role responsible for ensuring the safe, efficient, and cost‑effective deployment of staff at Manston STHF. The post‑holder will analyse workforce data, forecast staffing requirements, and provide actionable insights to support decision‑making. The role requires close collaboration with the Senior Management Team, operational leads, HR, and other stakeholders to ensure workforce strategies meet operational demands, regulatory requirements, and organisational objectives.

This role is central to maintaining operational readiness, supporting staff wellbeing, and ensuring compliance with security and workforce governance standards.

• Analyse current staffing levels, patterns, and utilisation, identifying risks of over‑ or under‑staffing.
• Produce detailed workforce forecasts to meet both routine operations and contingency requirements.
• Model staffing requirements against operational activity, including processing volumes, peak periods, and special operations.
• Develop workforce scenarios to support strategic planning and business continuity.

• Design, maintain, and optimise rotas and shift patterns to ensure coverage and operational efficiency.
• Monitor attendance, leave, overtime, and absenteeism, proposing solutions to address gaps.
• Collaborate with operational managers to balance workforce allocation with safety, security, and operational priorities.
• Ensure that workforce utilisation aligns with regulatory, contractual, and security obligations.

• Maintain accurate workforce data, producing dashboards, KPIs, and management reports.
• Analyse trends in staffing, recruitment, retention, and performance to inform decision‑making.
• Provide actionable insights for operational planning, cost optimisation, and workforce development.
• Support operational audits, performance reviews, and governance reporting through accurate data provision.
• Supports site KPIs by ensuring staffing levels meet operational demand, optimising rota efficiency, reducing gaps in coverage, and providing accurate workforce data and forecasts that enable compliance with Home Office, security, and operational performance targets.

• Act as a workforce planning advisor to the Senior Management Team and operational leads.
• Communicate workforce plans, challenges, and recommendations clearly to management and staff.
• Liaise with HR, recruitment, and training teams to ensure workforce readiness, development, and succession planning.
• Support management in workforce‑related risk assessments and mitigation strategies.

• Ensure workforce planning complies with data protection, GDPR, and Caldicott principles.
• Maintain workforce records, reporting, and documentation in line with organisational policies.
• Support continuous improvement initiatives by providing analysis, recommendations, and monitoring progress.
• Contribute to policy and procedure development related to workforce management, scheduling, and operational effectiveness.

• Promote DrPA Secure's CARE ethos in all duties.
• Maintain confidentiality, professionalism, and integrity at all times.
• Support equality, diversity, and inclusion in all work activities.
• Take responsibility for personal development and wellbeing.
• Work flexibly to meet organisational needs,…