Manager, Customer Supply Chain - German Speaking Operations

Manager, Customer Supply Chain - German Speaking

Location:

London

Job Tags:
Operations

About The Role

Manager, Customer Supply Chain - German Speaking

Title:

Manager, Customer Supply Chain

Department:
International Operations

Location:

London, UK or Germany, Remote

Reporting Relationship:
Director, Customer Supply Chain

About the Company

e.l.f. Beauty, Inc. stands with every eye, lip, face and paw. Our deep commitment to clean, cruelty free beauty at an incredible value has fueled the success of our flagship brand e.l.f. Cosmetics since 2004 and driven our portfolio expansion. Today, our multi-brand portfolio includes e.l.f. Cosmetics, e.l.f. SKIN, pioneering clean beauty brand Well People, Keys Soulcare, a groundbreaking lifestyle beauty brand created with Alicia Keys and Naturium, high-performance, biocompatible, clinically-effective and accessible skincare.

In our Fiscal year 24, we had net sales of $1 Billion and our business performance has been nothing short of extraordinary with 25 consecutive quarters of net sales growth. We are the #2 mass cosmetics brand in the US and are the fastest growing mass cosmetics brand among the top 5. Our total compensation philosophy offers every full-time new hire competitive pay and benefits, bonus eligibility (200% of target over the last four fiscal years), equity, flexible time off, year-round half-day Fridays, and a hybrid 3 day in office, 2 day at home work environment.

We believe the combination of our unique culture, total compensation, workplace flexibility and care for the team is unmatched across not just beauty but any industry.

Culture and Compensation

We believe the combination of our high-performance team culture, total compensation, workplace flexibility and care for the team is unmatched. We have a 'one team, one dream' total compensation philosophy where all employees can participate in our business success. In addition to competitive pay and benefits, we are proud of the following:

• All employees are on the same bonus plan tied to our financial performance. Our bonus plan has paid 200% of target in each of the last three years

• All employees receive equity at e.l.f. This includes a new hire grant and eligibility for an annual refresh grant.

• Hybrid work environment

• Half-day Fridays year-round

Position Summary

The Manager, Customer Supply Chain is responsible for delivering an excellent customer experience to our key customers. Partnering on day-to-day activities, as well as projects to deliver supply chain improvements both internally and externally. No two days are the same at e.l.f. Beauty. The customer supply chain manager will need to have the ability to adapt to situations as they arise, problem solving and delivering best-in-class customer service day in day out.

The core of this role will be building relationships and collaborating with key retailers on everything from forecasting promotional events and innovation launches to identifying and mitigating supply risks, using customer in-stocks and sales data to identify potential stock shortages and working with the relevant stakeholders (internal and external) to improve them. Proactively communicating with customers, bringing outside knowledge into the demand plan and relaying information to the customers to enable them to plan their orders and manage their inventory appropriately.

Responsibilities

• Lead Customer Specific Supply Chain Projects and initiatives as this role serves as the single point of contact for e.l.f. Beauty to customer operations

• Continually assess opportunities to improve customer supply chain, reduce operational costs, and drive volume through supply chain metrics

• Develop a deep understanding of the retail customer's distribution strategy and success metrics and help to build supply chain relationships and strategic approach with our key retailers

• Strong analytical skills to produce qualitative/quantitative data (using Excel, PowerPoint, Net Suite, Tableau) that can be shared to drive business

• Proven influencing skills that deliver optimal productivity for both e.l.f. Beauty and the customers

• Broad…