Sustainability Associate

Overview

Line Manager: Manager/Senior Manager

Location: London, UK (Hybrid - working from home 2-3 days a week)

Salary: £30K - £40K depending on experience with 10% discretionary bonus based on total company revenue performance and new business generation.

Work Permit: You must have the right to work in the UK.

Opportunity:

This is an exciting opportunity for an Associate to play a key role in delivering high-quality sustainability advisory work for hospitality clients, while managing a defined portfolio of client accounts. Working closely with Managers and senior colleagues, you will lead the day-to-day delivery for your own clients and support larger, more complex engagements across the team.

The role spans a broad range of advisory projects, including ESG strategy development, implementation planning, action plans, sustainability toolkits, and carbon reporting. You will be involved throughout the project lifecycle, from data analysis and insight development through to client-ready outputs and presentations, ensuring work is rigorous, practical, and tailored to the realities of hospitality operations.

Con-Serve™ forms an important part of the role, with responsibility for supporting and managing selected platform-based client accounts and using data outputs to inform wider advisory work. Rather than being purely a platform-focused role, this position sits at the intersection of data and strategy, focused on helping clients understand their performance and turn insight into action.

This role is well suited to someone who enjoys owning delivery, building strong client relationships, and developing their expertise across sustainability strategy and data-led advisory work within a fast-paced consultancy.

Company Background:

Considerate’s mission is to help hospitality businesses become measurably and inspiringly more sustainable. We achieve this through a combination of innovative technology tools, advisory services, and first-class customer service.

Through our sophisticated environmental data management system, Con-Serve™, designed specifically for the hospitality sector, we allow hospitality businesses to monitor, analyse, and improve their environmental performance, while saving costs and reducing inefficiencies in their operations. Con-Serve™ is certified as ISO 50001 compliant and allows for a correlation of consumption to other metrics such as hotel’s occupancy, restaurant’s food covers or outside temperatures.

Considerate Group provides data-driven advisory services to the hospitality sector, covering the environmental, social and governance dimensions of sustainability. This includes, but is not limited to, developing holistic ESG strategies, delivering workshops and professional seminars, creating sustainability toolkits, and corporate sustainability reporting.

Considerate Group is committed to providing a fair, inclusive, and diverse work-environment. We believe that different perspectives lead to better ideas, and better ideas allow us to better understand the needs and interests of our diverse, global community with who we work. We welcome people of diverse backgrounds, experiences, abilities, and perspectives and are an equal opportunities employer.

• Advisory Projects & Client Engagement: act as a manager point of contact for clients, respond to queries and troubleshoot issues timely and accurately.
• Manage and deliver a portfolio of technical and sustainability advisory projects, including strategy implementation, action plans, carbon reporting, SECR/ESOS/Décret Tertiaire initiatives, decarbonisation/net zero, and Cap Ex planning for hospitality clients, supported by Considerate’s broader team.
• Serve as the account lead for client Con-Serve™ accounts, providing support for onboarding, troubleshooting, and data assurance in line with ISO standards.
• Preparation of professionally presented reports with clear and concise insight and recommendations.
• Understanding of Considerate’s broader business proposition and portfolio of services.
• Commercial Delivery: monitor account’s performance against targets and profit margins.
• Provide strategic guidance and actionable insights to clients,…