Senior Business Analyst

This role is home based with fortnightly travel to our offices in Monkspath, near Solihull in the West Midlands. It is essential for this role that you live with a reasonable commutable distance. Candidates who do not live within a reasonable commutable distance will not be considered.

Stonegate Group is the UK’s largest operator of pubs, bars, and late-night venues, including Slug & Lettuce, Be At One, and Popworld, to name a few. We’re proud of our diverse portfolio and deeply committed to creating an inclusive culture that embraces individuality in all its forms—including neurodiversity. By fostering an environment where everyone feels welcome, valued, and supported, we reflect the vibrant communities we serve and empower our people to thrive.

Are you an experienced Business Analyst ready to take the lead on complex initiatives while mentoring others? We’re looking for a Senior Business Analyst to play a key role in delivering high-impact business and IT projects, while supporting and developing our growing BA function.

This is an opportunity to combine hands‑on analysis work with leadership responsibility, influencing change across the organisation and deputising for the Lead Business Analyst when required.

• Lead the definition of project requirements, scope and deliverables across multiple initiatives.
• Capture, analyse and document business requirements and create end‑to‑end process models (As‑Is / To‑Be).
• Conduct and facilitate peer reviews, requirements walkthroughs, and quality checks for the wider BA team.
• Support User Acceptance Testing and develop supporting user documentation for solution deployment.
• Work with both Waterfall and Agile project methodologies.

• Provide day‑to‑day guidance, support and oversight to Business Analysts and Junior Business Analysts.
• Review documentation, requirements and process models produced by the team to ensure quality, accuracy and consistency.
• Support the development of a common, evolving way of working within the BA team.
• Assist in identifying skills gaps and support the Lead Business Analyst in developing team capability.

• Build and maintain strong partnerships with internal stakeholders across the business.
• Work collaboratively with 3rd‑party suppliers, ensuring clear communication of requirements and effective delivery.
• Represent the BA function in meetings, workshops and project forums, including IT governance.

• Provide cover for the Lead Business Analyst as required, contributing to resourcing decisions, supporting programme governance, and representing the BA function across IT & Digital Transformation and wider business.
• Support the monitoring of BA contributions to project plans, risks, issues, and change management processes.

• Significant experience as a Business Analyst with strong end‑to‑end requirements gathering and process modelling expertise.
• Excellent stakeholder management and communication skills, adaptable to different audiences.
• Experience supporting UAT and solution delivery.
• Ability to mentor and coach other Business Analysts.
• Highly organised, proactive and self‑sufficient approach.
• Experience working in both Agile and Waterfall methodologies.

• Experience with in retail or hospitality environments.
• Awareness of ITIL and TOGAF principles.
• Degree-level education or equivalent professional experience.

• 25 days of annual leave, plus 8 bank holidays, with the option to purchase up to 5 additional days of leave each year
• Bonus Scheme
• Access to discounted Private Medical Insurance through Vitality
• Exclusive discounts on Dental Insurance
• Reward Card via the MiXR app, giving you and your friends 25% off food and drinks as well as VIP entry across our Managed Estate
• Life Assurance which gives access to Help @ Hand
• Access to your pay early via Stream
• The Stonegate Xtra portal with access to a wide range of high street discounts and offers
• Discounted access to David Lloyd membership
• Award winning Learning & Development programmes to drive your career

At Stonegate, we believe that when you feel your best, you do your best. That’s why we’re committed to supporting the health, happiness, and overall wellbeing of every team member. From lifestyle perks and flexible support to mental health resources, our benefits are designed to help you thrive, both in and out of work.

If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. You can contact us on .