Manager Customer Fulfillment AKA

join adidas europe and shape the future of the sporting goods industry!

for over 75 years, our european heritage has been a fusion of culture and innovation, driving global sports trends. Our offices, from herzogenaurach to london, berlin, amsterdam, warsaw, athens, milan, manchester, and paris, are centres of creativity and collaboration. We aim to be europe’s best sports brand, seeking pioneers and visionaries to join our bold journey.

at adidas, you’re not just getting a job; you’re invited to make a global impact, joining a team that values creativity, courage and innovation.

are you ready to be part of our journey?

you’ll be joining our stockport head office, home to 18 showrooms, our conference centre, staff wellness hub, a truly state‑of‑the‑art gym – fully loaded with peloton bikes & every piece of gym equipment you can imagine. An indoor astroturf pitch, chat boxes & creative corners creative spaces. Our stockport team consists of over 350 adidas employees, working across brand, sports marketing, marketing activations, visual merchandising, sales, account operations, finance, hr & many more.

as the manager customer fulfilment – alliance key account
, you will be the driving force behind seamless customer delivery and operational excellence. Acting as the strategic link between commercial and supply chain teams, you will lead the implementation of best‑in‑class fulfilment practices, optimize delivery performance, and spearhead supply chain initiatives that create value for both adidas and the accounts. Your role will involve managing timely order book conversion, strengthening collaboration with key stakeholders, and championing strategic supply chain improvements that enhance customer satisfaction and drive business growth.

as a skilled professional you will drive cross‑functional collaboration and leverage your expertise in supply chain management, including s&op, order book management, and logistics operations. Strong analytical skills will be essential to interpret data and provide valuable insights.

• strong analytical abilities and experience with multi‑platform reporting
• excellent communication and influencing skills
• ability to manage priorities in a fast‑paced environment
• strong organizational skills and adaptability
• results‑driven, proactive, and ready to make an impact

we operate a flexible hybrid model with 3 fixed days in the office and the flexibility for you to choose where you work from home on the other 2 days. Additionally, we want to accommodate candidates wherever possible with one of our many different flexible working policies, whatever your situation, working around childcare, dependants, or other life commitments.

to ensure everyone feels welcome we endeavour to accommodate everyone at all stages of the application and interview process. Should you need it, please let your recruitment partner know and they will be more than happy to help.

leading pension scheme, performance related bonus, 25 days holiday + bank holidays, bupa health insurance & westfield cash plan, generous employee discount and world‑class gym facilities on‑site at manchester hq including padel, 5‑a‑side football, yoga, spin and strength training.

we foster the athlete’s mindset through a set of behaviors that we want to enable and develop in our people and that are at the core of our unique company culture: this is how we win while playing fair.

• courage:speak up when you see an opportunity; step up when you see a need..
• ownership:pick up the ball. Be proactive, take responsibility and follow‑through.
• innovation: elevate to win. Be curious, test and learn new and better ways of doing things.
• teamplay: win together. Work collaboratively and cultivate a shared mindset.
• integrity: play by the rules. Hold yourself and others accountable to our company’s standards.
• respect: value all players. Display empathy, be inclusive and show dignity to all.

at adidas, we strongly believe that embedding diversity, equity, and inclusion (dei) into our culture and talent processes gives our employees a sense of belonging and our brand a real competitive advantage.

– culture starts with people, it starts with you –

by recruiting talent and developing our people to reflect the rich diversity of our consumers and communities, we foster a culture of inclusion that engages our employees and authentically connects our brand with our consumers.