Director of Global Sales Operations and Enablement

Role:
Director of Global Sales Operations and Enablement

Location:

UK, London

Job type:
Full time, permanent – hybrid

This position offers a hybrid work model, allowing flexibility between working from home and our office. Typically, employees are expected to work 2 days in the office per week.

At QS, we believe that work should empower you. That’s why we foster a flexible working environment that encourages every employee to own their career whilst flourishing personally and professionally. Our commitment to people development is recognised globally: QS is a Gold-accredited Investors in People organisation, placing us among the top 28% of workplaces worldwide. Our company values underpin everything we do – we collaborate, respect and support each other.

It’s our mission to empower motivated people around the world to fulfil their potential through higher education, ensuring that everyone has access to opportunities that change lives.

Our diversity makes us stronger. By sharing our experiences, we learn from one another and achieve more together, driving progress across the sector.

At QS, you’ll be responsible for implementing real change in the international higher education landscape. You’ll take on meaningful challenges that see a positive impact across the business and the wider sector.

We’re confident you’ll feel right at home here. QS was named as one of Newsweek’s Top 100 Most Loved Workplaces® in the UK (October 2023), recognising the respect, trust and appreciation that drive our culture every day.

You will play a pivotal role in shaping the strategy and execution of our global sales operations.

This is a senior leadership position with broad influence, responsible for optimising sales performance, driving operational excellence, and ensuring our sales teams worldwide are empowered to achieve ambitious growth objectives. You will partner closely senior leaders to align sales initiatives with business priorities, enhance operational efficiency, and provide strategic insights to support data-driven decision-making.

This role is ideal for a strategic, results-oriented leader with deep expertise in global sales operations and enablement, who thrives on driving cross-functional collaboration and scaling high-performing sales teams.

• Lead, mentor, and inspire a high-performing global team of sales operations and enablement professionals.
• Cultivate a culture of accountability, continuous improvement, and operational excellence aligned with QS’s strategic objectives.
• Act as a trusted advisor to senior sales leaders and the Executive Leadership Team, influencing strategic decisions through operational insight.

• Drive end-to-end sales operations strategy, including territory planning, target setting, pipeline management, and lead tracking.
• Continuously refine sales processes, policies, and methodologies to enhance efficiency, scalability, and team effectiveness.
• Oversee the design, implementation, and governance of sales forecasting, reporting, and performance measurement processes.

• Leverage data and analytics to provide actionable insights on sales performance, market trends, and customer behaviour.
• Develop and maintain executive-level dashboards and reporting for the ELT, sales leadership, and product teams.
• Translate complex data into strategic recommendations to inform business planning and sales initiatives.

• Own the evaluation, selection, and optimisation of sales tools and technologies, including CRM platforms, analytics systems, and sales enablement software.
• Ensure global sales teams are equipped with the right resources, training, and collateral to maximise performance and client impact.
• Oversee proposal and tender processes, maintaining a centralised repository of branded sales assets and documentation.

• Design and implement commission structures and incentive programs that align with business…