Membership Officer

* YOUR APPLICATION WILL NOT BE CONSIDERED IF YOU DO NOT SUBMIT A COVER LETTER AND CV.*

Salary: £28, per annum, dependent on experience

Hours: 35-hour week with flexible working as required.

Contract: Permanent

Location: Office-based role in the City of London with some working from home

Responsible to: Chief Executive Officer (CEO)

Deadline: 18th March 2026

Context: The Institute for Turnaround (The IFT) is the UK’s leading membership organisation for turnaround experts. Our members and corporate partner organisations help underperforming businesses avoid unnecessary insolvencies. IFT members preserve jobs and livelihoods, uphold local industries, protect economic value and strengthen public service organisations.

This role will suit an ambitious, engaging and proactive individual with some membership / recruitment experience who is looking for their next career step and is motivated by working in a fast‑paced environment. The role involves promoting the benefits of IFT membership, reaching out to and supporting potential candidates, engaging existing members, managing a pipeline of prospects and accrediting candidates.

You will be working with a small high‑performing and friendly team who are busy supporting senior and smart business leaders by providing unparalleled accreditation, professional development, knowledge and networking opportunities and advocacy for turnaround excellence.

• The recruitment process will comprise an interview involving a presentation from you, plus a short task.
• Interviews will take place in person/on site during the week commencing 23rd March 2026.
• We value diversity and are committed to creating an inclusive workplace. We welcome applications from candidates of all backgrounds and make reasonable adjustments for applicants and staff members.

• Please find the JD and person specification on our website:
• Submit CV and a short covering letter setting out suitability according to the person specification to  by 5pm on Wednesday 18th March 2026.
• No AI generated applications please.
• No agencies please.

• To lead the recruitment of members including development of a marketing plan, pipeline, audience development
• To be responsible for the management and administration of membership accreditation
• To lead on member engagement, identifying key messaging and understanding members’ needs and priorities to inform delivery
• To ensure a thorough understanding of member skills and associated development of our CRM
• To plan and coordinate membership committee meetings including minuting, managing actions
• To support resource requests in association with the Business Manager
• To collaborate with the Business Manager on the annual membership renewal process
• To collaborate with colleagues on the development of corporate partnerships and events
• To carry out any other duties as may be required that are consistent with the responsibilities of the role

The list above is not exhaustive.

• Experience of membership recruitment or recruitment
• Ability to work independently, driving forward recruitment campaigns and projects using your own initiative
• Ability to calmly and flexibly manage a full, varied and confidential workload and use initiative and skills of perception to define membership recruitment and engagement programmes
• Persuasive, credible, comfortable in dealing with senior company executives and turnaround professionals, with the desire and ability to understand their priorities, interests and skills
• Ability to build and maintain constructive relationships with members and volunteers
• Ability to understand the turnaround sector and new developments
• Tech savvy: the ability to identify where technology and systems can increase efficiency, organisation and quality
• Excellent written and verbal communication skills, able to adapt style to varied audiences, with a keen eye for spelling, punctuation and grammar
• Skilled use of 365 and Microsoft Office packages and the confidence and ability to learn how to use our new CRM

Experience / understanding of financial/consultancy services