Transformation Manager; EU - Remote

Who we are

Enterprise teams still copy data between systems all day. Work gets stuck in emails, legacy UIs, and handoffs. That chaos is costly, slow, and risky.

We're a fast-moving team on a mission to end it for good. Traction is strong and we're solving real problems for real customers—but to win, we need exceptional talent. We stay humble, do the work, and let results speak.

We're building the AI operations platform for retail and CPG enterprises—a horizontal platform where AI agents execute end-to-end work across UIs and APIs with governance built in.

Where copilots stop, Duvo finishes the job. Business users specify the outcome; agents plan, act, request approvals on exceptions, and learn with every run. We start with a retail wedge (category management, supply chain, finance ops) where ROI is obvious, then expand to adjacent functions and sectors.

Velocity is our moat: ship fast, iterate faster, compound learning.

You will own the customer's actual business transformation, not just the Duvo deployment. Most AI platforms get installed and then sit there. Your job is to make sure that doesn't happen.

You act as a management consultant embedded in the customer's business. You work at C-level and board level, connecting Duvo's capabilities to outcomes that matter on an income statement: revenue growth, margin expansion, better return on deployed capital, fewer FTEs tied up in manual work. You're not selling software features. You're building the business case for operational change, getting buy-in from the people who control budget, and then making sure the change actually sticks.

The other half of the job is change leadership. AI transforms processes, but it also disrupts how teams work, who does what, and what skills matter. You help the customer's organization adapt to that. You work with their leadership to redesign roles and workflows so people thrive with AI rather than resist it. When a category management team goes from spending 80% of their time on data entry to 80% on decisions, someone needs to help the organization make that transition real.

That's you.

Our AI Solutions Consultants build the automations. You operate above that, in the business context. While ASCs map processes in Clarity and build workflows, you're with the customer's COO defining which processes to transform first and why, reviewing whether the change is actually landing (are people using the new process? are the numbers moving?), and pushing for the next phase. You present proof packs to boards and exec teams.

You're the reason a pilot turns into a company-wide rollout.

Your unit of ownership: the customer's transformation roadmap and its business results. You own the strategic relationship with C-level stakeholders, the proof of outcomes, and the commercial conversation that follows.

These are non-negotiables—the things we'll specifically evaluate you on:

• Real FMCG or retail experience. This is a hard requirement. You've worked inside or directly with retailers or CPG companies and you understand how category management, trade terms, supply chain, or finance ops actually run. When a category manager explains their weekly routine, you don't need a glossary. Our customers trust people who've been in their shoes, and no amount of smart questions compensates for not knowing the domain.

• Big 4 or top-tier consulting background. Also a hard requirement. You've done transformation engagements at a firm like Deloitte, PwC, EY, KPMG, McKinsey, or Accenture. You know how to structure a business case, run a steering committee, and present to a board. You've learned the discipline of proving outcomes in currency, not sentiment.

• C-level credibility. You can hold your own with COOs, CFOs, and board members. You lead strategic conversations, not just project updates. You tell executives what they need to hear, and you back it up with data and business logic. People listen to you because you've earned it through domain knowledge and track record, not because of your title.

• Outcome measurement and proof. You know how to define a baseline, track the right metrics, and build a case for ROI…