Officer, Business, Business Management

Overview

Job Title: Performance Officer (Adult Social Care)

Department: Assistant Chief Executive

Location: Croydon Council (CR0)

Grade / Salary: Grade 10 / £43,680 - £45,750

Hours of work: 36 per week / Monday – Friday

Contract type: Fixed term (1 year)

We are seeking a skilled and motivated Performance Officer to join our Adult Social Care Performance team. This is an exciting opportunity to play a key role in delivering high-quality performance insight that drives service improvement across the Council. You will support the monitoring of performance against local and national frameworks, helping services to identify areas of success and where improvements are needed.

You will work closely with stakeholders across the organisation and with external partners, ensuring that data is accurate, meaningful and used effectively to support decision-making.

We are looking for someone who is analytical, driven and passionate about using data to improve services.

• Advanced Excel skills and experience working with large, complex datasets
• Experience using Power BI or similar visualisation tools
• Strong analytical skills with the ability to produce meaningful insight
• Ability to present data clearly using charts, reports and written summaries
• Excellent attention to detail and accuracy
• Proven problem-solving ability and ability to manage competing priorities
• Ability to build strong working relationships and strong communication skills to engage a range of stakeholders

If so, this role could be just what you’re looking for.

• A pension scheme with an average employer contribution of 20%
• 32 days’ annual leave in addition to Bank Holidays
• Investment into your staff well-being
• Great team ethos
• The culture at Croydon is very much about working together to make positive change
• This role is subject to our hybrid working policy which involves a minimum of 2 days per week in the office or working in the Croydon community; you will also have the opportunity to work from home and work flexibly which provides you with more of a work-life balance.

Regretfully we do not anticipate being able to support applicants requiring visa sponsorship.

Croydon Council’s priorities

The Council balances its books, listens to residents, and delivers good sustainable services.

• Get a grip on the finances and make the council financially sustainable
• Become a council which listens to, respects and works in partnership with Croydon’s diverse communities and businesses
• Strengthen collaboration and joint working with partner organisations and the voluntary, community and faith sectors
• Ensure good governance is embedded and adopt best practice
• Develop our workforce to deliver in a manner that respects the diversity of our communities

Key Business Plan Outcomes

• Croydon is a place of opportunity for business, earning and learning
• Children and young people in Croydon have the chance to thrive, learn and fulfil their potential
• Croydon is a cleaner, safer and healthier place, a borough we’re proud to call home
• People can lead healthier and independent lives for longer
• Croydon Council’s new ways of working

Equal Opportunities Statement

Croydon Council is an inclusive employer and welcomes applications from all sections of the community. Subject to business needs, we will be pleased to consider applications from candidates seeking flexible working arrangements and support hybrid working, whereby staff attend the workplace for part of their working week and work from home, or elsewhere, remotely for the rest of the time. As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the advertised role.

Croydon council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff to share this commitment. The Successful candidate will be subject to a DBS check, if the role requires one.

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