Housing Officer, Business

Overview

Spirehouse is currently supporting a South West-based Housing Association that needs a Generic Housing Officer for a three-month contract.

• Form effective relationships with customers to maximise the duration of their tenancy/license from sign-up to termination
• Coordinate the referral process, including completing assessments and interviews with customers to assess their suitability for the accommodation and completing affordability and income expenditure checks
• Oversee the management of voids and tenancy terminations, completing inventories and arranging to clear or store belongings
• Process and allocate cash payments received promptly to ensure the accurate management of rent accounts
• Serve warnings and notices as requested by the Income and Recovery Officers
• Complete repayment plans with customers to proactively manage arrears
• Ensure completion of all health and safety checks to ensure compliance with regulations
• Manage and investigate reports of anti-social behaviour
• Signposting to support services

• 3 Month Interim (Potential for extension/permanent work)
• £21.00 - £23.15 per hour via Umbrella
• Full-time at 37 hours per week
• Hybrid initially with scope for remote (Working from home and visiting patches)

• Full UK driver's licence with access to a vehicle
• Basic DBS
• Must have experience in individual settings i.e. ASB, Tenancy, Housing Officer, Income as further training will be provided for other areas.
• Please apply for this role online or contact Kim Parsons at Spirehouse for a confidential discussion.

Spirehouse Recruitment is an equal opportunities employment business and employment agency. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all individuals.