Logistics Operations Executive - Entry Level

Overview

The Logistics Operations Team is integral to our Business Operations Division, handling logistics management, analysis, process improvement, sustainability, invoicing, and both pre‑ and post‑order queries to support a busy sales and distribution department.

This position offers daily operational support, overseeing a shared inbox, ensuring accurate documentation, and maintaining timely communication with partners and customers.

• Managing shared inboxes via Microsoft Outlook, dealing with a range of requests and queries.
• Processing monthly invoice orders efficiently to support business operations.
• Collaborating with logistic partners and sales teams to resolve order‑related queries.
• Assisting sales teams in preparing quotes for all logistics‑related requirements.
• Ensuring all compliance documentation for logistics is completed, provided, and correctly filed for each order.
• Supporting account managers in resolving invoicing queries and discrepancies.
• Providing ad‑hoc administrative support to the wider team to facilitate smooth departmental operation.
• Managing Softcat customer stock inventory in partnership with logistics providers.
• Coordinating with key supplier partners regarding Softcat stock management.

• Excellent organisational skills and strong attention to detail.
• Ability to multitask and perform effectively under pressure.
• Strong written and verbal communication skills.
• Proficient knowledge of Microsoft Outlook and Excel.
• High standard of literacy and numeracy skills.
• Ability to learn quickly and retain large volumes of information.
• Excellent time‑management abilities.
• Hardworking and conscientious approach to work.
• Willingness to learn and contribute positively as a member of a busy team.

• Hybrid working – 3 days in the office and 2 days working from home.
• Flexible hours – flexing the times you start and finish during the day.
• Flexibility around school pick‑up and drop‑offs.

If you have a disability or neurodiversity, we can provide support or adjustments throughout the recruitment process. Any information you share will be treated in confidence.