Gatekeeper; Part Time Job Knutsford England UK,Business

Position: Gatekeeper (Part Time)

Principal Responsibilities

Implement, undertake and operate, on a day‑to‑day basis, under the supervision of the Access Coordinator, the admission arrangements, security and maintenance at the vehicle entrances to the park.

Manage the entrance kiosk, operate tills and related equipment and issue tickets on receipt of admission fees and other charges, and give correct change.

Safeguard cash, tickets and stocks and balance all transactions.

Control, monitor, check and record all paid and free admissions of vehicles and persons during normal hours of opening and at other times as required.

Welcome, help and impart information to visitors, dispense leaflets and regulations as required, and deal with and/or refer enquiries or complaints as appropriate.

Maintain effective security at the entrance and implement emergency procedures when required, liaising with the Police/Fire Service and other park staff as necessary.

Report and, as necessary, record incidents.

Enforce byelaws and rules.

Maintain effective communications with the rest of the site using radio, telephone and other methods.

Clean and maintain the toilet facilities at the entrance.

Operate from entrances other than normal for special events or in an emergency.

Maintain and manage the designated area at the entrance to a consistently high standard of appearance and presentation. In accordance with the Council’s Flexibility Policy, the job holder will undertake work as determined by the Director/Corporate Manager from time to time, up to a level consistent with the principal responsibilities of the job and in any location within the Borough of Cheshire East.

An exciting opportunity has become available to work within the Tatton Park Gatekeepers Team. The position is for 0.36 FTE (13.33 hours) per week.

Qualifications

Extensive knowledge of learning and development practice
A high degree of interpersonal skills
The ability to converse at ease with our internal and external customers
A flexible approach to work
Knowledge of contact variation

Benefits

Enhanced annual leave – Start with 34 days of annual leave (0.36

FTE) (including bank holidays) from day one, and grow to 39 days after five years of service
Purchase of annual leave – You can purchase up to 10 extra days of annual leave each year, pro‑rata for part‑time staff
Flexible working pattern – Enjoy a 37‑hour standard full‑time work week with flexi‑time and hybrid/remote working arrangements where possible
Salary sacrifice green car scheme – Lease a brand‑new electric or hybrid car through our salary sacrifice scheme. No credit checks, no deposits, significant savings and exclusive offers on a three‑year lease
White goods salary sacrifice scheme – Upgrade your home with ease. Purchase home and electronic items through our salary sacrifice scheme, spreading the cost of big‑ticket purchases like appliances, computers, and tech gadgets directly from your salary
Enhanced public pension – Secure your future with our career average pension, contributions built at a rate of 1/49th of your yearly pensionable pay
Cycle to work scheme – Save up to 25‑39% on the retail price of bikes and safety equipment through Income Tax and National Insurance savings
Employee assistance programme – Access a completely free and confidential assistance service to help manage, reduce, and overcome life’s challenges, both at work and in your personal life
Discounted gym membership – Stay active and healthy with corporate membership prices for Everybody Leisure, including:
- Gym, Swim and Group Fitness at all 16 facilities
- Off‑Peak Racket Sports
- Athletics Tracks
- Sauna/Steam/Spa

Join us and experience a workplace that truly values and supports you!

The gatekeepers are responsible for the day‑to‑day operations at the gates including taking payments, advising customers, security, and some maintenance tasks. It is a busy role which involves weekend working on a rota system. As a gatekeeper you are the first public interaction at Tatton, and it is essential to have good customer service skills. The role also operates seasonal hours, 14 in the summer and 12 in the winter.

#J-18808-Ljbffr