Business Analyst

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Salary: £36,636 to £38,784 with progression to £46,049 per annum

Newcastle University is a great place to work, with excellent benefits. We have a generous holiday package; plus the opportunity to buy more, great pension schemes and a number of health and wellbeing initiatives to support you.

Closing Date: 05 July 2026

We have reimagined the way we deliver our University IT Services, building a world‑class IT department responsive to the needs of our global community. We’re growing significantly and we’ve created new opportunities and made changes to how we work. Our people have been at the centre of this change, with a particular focus on development and opportunities to learn new skills.

An exciting opportunity within the dynamic and ever‑evolving IT Service awaits the right candidate. This is a busy, high‑volume but friendly environment that will suit an organised person with a great eye for detail and plenty of team spirit. You will be joining a growing team dedicated to providing quality business analysis services, supporting a wide variety of transformational technology initiatives.

Supported by Business Analysis Practice Lead, you will contribute to the development of a service‑led business analysis framework based on industry standard best practices, validating, documenting, and disseminating business analysis‑related knowledge.

We are keen to hear from candidates who are adept at delivering high quality business analysis activities through effective facilitation, negotiation and influencing skills.

To be successful in this role you will be able to collaborate effectively with varied and challenging stakeholders from all parts of the University. You will regularly facilitate workshops to address complex business problems, using multiple means of gathering stakeholder views. You will be able to effectively adapt your communication styles and methods to reach and influence a broad and varied stakeholder base.

You should have demonstrable experience in eliciting, analysing and managing business requirements in both Waterfall and Agile technology initiatives, along with confidence in your approach to apply process analysis, design and improvement standards and methods to solve business problems.

For a confidential discussion about this vacancy please contact Mike Scott, Business Analysis Practice Lead

If this sounds like a role for you, we invite you to apply by submitting your CV and a cover letter, which should demonstrate

• Significant ability to negotiate with and influence varied stakeholders to achieve target outcomes,
• Significant experience in eliciting, analysing and managing business requirements using industry standard techniques, and
• Extensive process improvement experience that leverages technology as part of the solution.

We are committed to building and maintaining a fair and inclusive working environment and we would be happy to discuss arrangements for flexible and/or blended working. We are working with a hybrid model of campus based and home based working.

We are happy to support candidates who are relocating from outside of the region. Due to the direct “in person” stakeholder engagement activities required in this role, successful applicants will be requested to attend interview and assessment in person to allow a thorough open and fair recruitment process.

Strictly no agencies.

• Leads requirements elicitation, analysis and management within scope of technology projects, using industry standard techniques such as use cases, user stories, and customer journey mapping.
• Engages with relevant stakeholders across all parts of the University to influence project decisions; assesses the risks of various solutions and supports prioritisation of competing functional requirements.
• Leads business analysis work effort during the pre‑approval stages, which includes leveraging best practices and techniques in identifying and, where possible, quantifying high‑level benefits for inclusion in business cases.
• Works with NUIT subject matter experts and business partners to build comprehensive business cases, including carrying…