Product Manager – Business Banking Transactional Products

Product Manager – Business Banking Transactional Products

• Glasgow, United Kingdom
• London, United Kingdom
• Edinburgh, United Kingdom
• Northampton, United Kingdom

At Nationwide, we’re making banking fairer, more rewarding and for the good of society. Within Business Banking, the Transactional Products team sits at the heart of proposition development and commercial performance, shaping how UK businesses experience everyday banking.

As a Product Manager within the Transactional Products team, you’ll play a leading role in managing our products and developing new propositions that put customers first. Working end to end across product design, delivery, and performance, you’ll help us attract and retain business customers by delivering simple, rewarding and competitive banking propositions that meet the evolving needs of UK businesses.

The Business Transactional Products team is responsible for the strategic vision, ongoing evolution and commercial performance of our Business Current Account and Business Credit Card products and propositions.

We operate on an end-to-end model, covering proposition design and development, product management and manage the trading and performance of our products.

As a Product Manager within the Transactional Products team, you will design, develop and deliver new propositions to market, managing our Transactional Products through their lifecycle, delivering strong customer outcomes which support Nationwide’s ambitious growth plans.

Working closely with teams across Group Business Banking and beyond, your work will have a direct impact on how businesses join, use and value Nationwide for their everyday banking, supporting both improved customer experience and sustainable commercial performance.

We are happy to consider flexible working approaches to help you perform at your best.

At Nationwide, we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK-wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn, and to feel connected.

For this job you'll spend at least two days per week, or if part time you'll spend 40% of your working time,
based at either our London or Northampton office. If you are aligned to our Glasgow or Edinburgh hub (as this is your nearest location), there will be a need to regularly connect with colleagues for collaboration events. This is anticipated to be weekly in Glasgow or Edinburgh. If your application is successful, your hiring manager will provide further details on how this works.

You can also find out more about our approach to hybrid working here .

As a Product Manager within our Transactional Products team, you’ll take a leading role in managing our business transactional products day to day, making sure they continue to meet the changing needs of UK businesses.

You’ll work closely with colleagues across Business Banking to design and deliver new business current account and credit card propositions using a customer-first approach, balancing great experiences with strong commercial outcomes.

A typical day will involve identifying ways in which we can improve onboarding and in-life customer journeys, reviewing product performance, developing ways to better understand what matters to our customers, and driving initiatives that strengthen our propositions.

You’ll also work with stakeholders across the business to ensure risks are well managed and that our products are compliant and delivering good customer outcomes in line with our Consumer Duty obligations.

As a minimum requirement, you’ll have:

• Experience working as a product manager, product owner, or in a similar role managing products and delivering change
• A clear understanding of product and proposition development across the full product lifecycle
• Demonstrated ability to put customers at the heart of decision-making, using insight to shape products and journeys
• Experience of product performance management, including the use of key performance metrics to identify customer behaviours and trends
• Exception…