Business Partner; Systems

Overview

We are looking for a Business Partner to join our Systems team at Stockton‑on‑Tees Borough Council. The Systems team supports the Authority’s Adults, Health & Wellbeing and Children’s Services Directorates.

• Contribute towards the overall system strategy.
• Represent the service in operational transformation and strategy groups.
• Manage system implementation, changes and enhancements to support service improvement.
• Day‑to‑day system maintenance and support, including 2nd and 3rd line help‑desk and problem resolution.
• Liaise with system software suppliers and coordinate and negotiate contracts.
• Manage system replacement projects.

• Experience developing, supporting and maintaining case management and finance systems.
• Understanding of the opportunities and challenges of digital technologies in a local authority context.
• Effective communication with a wide range of stakeholders.
• Ability to interpret data and insights to inform decision‑making.
• Creativity, problem‑solving skills and a strong customer focus.
• Thrives in a dynamic, collaborative environment.
• Experience with System C’s Liquid Logic Adults and Controcc Adults systems is desirable but not essential.

• A competitive salary of up to £40,777.
• 27 days annual leave per year rising to 32 with 5 years service (plus bank holidays). Ability to purchase additional leave is also available.
• Generous pension scheme through the LGPS with ability to pay extra and plan for retirement.
• Flexible working – flexi time and hybrid remote working.
• Other employee benefits including learning and development opportunities, a car lease scheme, discounts at high‑street and online retailers, access to online GP appointments, an employee assistance programme and physiotherapy services.

Applicants must have an existing right to work in the United Kingdom. Visa sponsorship will not be provided for this role.