Project Manager - Synergy and Integration Workstream

What will you be doing?

As Project Manager, you’ll lead the successful delivery of our Integration initiatives across the Society and trading groups, working across multiple business functions and transformation activities. You’ll bring strong project management experience, combined with the ability to engage stakeholders and drive outcomes in complex environments. Working closely with the Programme Manager and Business leads, you’ll help to ensure alignment with wider programme objectives, governance and delivery priorities.

This role will also see you working in close partnership with Technology, Finance and Procurement, Operations and external partners to deliver business capabilities enabled through technology, data and process change. This role is business‑led rather than technical delivery focused. However, success will depend on strong collaboration with Technology teams delivering CRM, digital, data and platform capabilities that underpin the Brand and Marketing roadmap.

Delivery areas include:

• Finance, Property and Procurement systems and processes
• Scoping and feasibility studies
• Project and programme documentation
• Implementing business change in these areas
• Process harmonisation across two organisations
• Cost saving initiatives
• Collation and communication of high‑level plans for workstream teams
• Stakeholder engagement and change management for all levels of business

Our Project Managers take ownership of delivery while focusing on meaningful business outcomes, particularly in improving processes, system and reporting.

Location: Hybrid working – a mixture of working at home and at our Support Centres based in Warwick and Lichfield.

We are looking for an experienced Project Manager who can bring a strong track record of delivering complex business transformation and integration programmes.

The ideal candidate will have experience of working with process improvement or process harmonisation.

You will demonstrate excellent project planning and organisational skills, with the ability to communicate complex ideas clearly and effectively, ensuring all stakeholders understand progress, priorities, and key deliverables.

A proven ability to lead stakeholders through change is essential. You’ll be able to align cross‑functional teams around a common goal, fostering collaboration and engagement throughout the project lifecycle.

We’re looking for someone with a proactive, delivery‑focused mindset and a genuine passion for driving change and continuous business improvement. You’ll bring a collaborative approach, ensuring people are engaged and supported throughout the journey.

You should hold formal Project Management qualifications (Agile, Waterfall, or similar) and/or equivalent hands‑on experience delivering large‑scale change programmes.

Strong commercial awareness is required, including experience managing budgets, suppliers, and third‑party delivery partners.

You’ll thrive in a fast‑paced, dynamic environment, demonstrating the ability to manage ambiguity, shifting priorities, multiple dependencies, and evolving operating models.

Experience coordinating cross‑functional delivery across both Technology and business teams is essential, alongside strong governance, reporting, and organisational capabilities.

We are looking for someone who is detail‑oriented, pragmatic, and confident operating across complex environments, balancing competing priorities to ensure successful delivery outcomes.

Equal opportunity statement
:
Everyone is welcome here. We’re happy to make reasonable adjustments so that all our candidates can show us how they’ll perform their role. There is a section in the application form where you can provide any additional information. Please use this section to include any reasonable adjustments you need, and we’ll do our best to support you through our recruitment process.

In addition to our competitive salaries, our colleagues also benefit from:

• Reward and Benefits
• Fantastic colleague discount – Reward ££’s and discounts across our Retail and Funeral businesses.
• Retail discounts – our hub offers colleagues access to hundreds…