Personal Assistant

We’re looking for a highly organised and proactive Personal Assistant to join Group Customer Operations, supporting senior leaders and playing a key role in enabling the smooth and effective delivery of operational priorities.

This is a pivotal role at the heart of Customer Operations, ensuring leaders can operate with pace, focus, and impact in a fast-moving environment. As a trusted partner, you will help drive the coordination and delivery of key strategic and operational outcomes that support customer experience and business performance.

You’ll bring structure, clarity, and forward planning, anticipating needs, managing competing demands, and ensuring leadership time is focused on the highest-value activities that improve outcomes for both customers and colleagues.

This is a 12‑month Fixed Term Contract opportunity.

At Nationwide, we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK‑wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn, and to feel connected.

For this job, you'll be assigned to our nearest regional hub.
There will be a need to regularly connect with colleagues for collaboration events in one of our office sites
. If your application is successful, your hiring manager will provide further details on how this works.

Virgin Money is now part of Nationwide

Nationwide acquired Virgin Money in October 2024. Virgin Money continues to serve customers on the high street, and there will be a phased and considered integration over the coming years.

You’ll be employed by Nationwide from day one, delivering real impact and benefit ting from a highly competitive range of benefits. We’re a workplace where you’re rewarded, recognised and celebrated.

If we receive a high volume of relevant applications, we may close the advert earlier than the advertised date, so please apply as soon as you can.