Remote Global Payments Manager

About Remote

Remote is solving modern organizations’ biggest challenge – navigating global employment compliantly with ease. We make it possible for businesses of all sizes to recruit, pay, and manage international teams. With our core values at heart and future focused work culture, our team works tirelessly on ambitious problems, asynchronously, around the world. You can find Remoters working from 6 different continents (Antarctica left to go!)

and all of our positions are fully remote.

We encourage every member of the Remote team to bring their talents, experiences and culture to the table to help us build the best-in-class HR platform.

If you are energetic, curious, motivated and ambitious, be part of our world. Apply now and define the future of work!

What this job can offer you

• Manage day-to-day payments operations workflow, serve as subject matter expert (SME) for country pay-out operational requirements on a global basis, supporting Sales and cross functional teams with banking or payment provider-related queries and issue resolution
• Own global payment execution, ensuring payments to employees and contractors are processed accurately and timely
• Own the research and resolution of payment reconciliation discrepancies on a daily basis
• Lead integration effort with banking partners and payment providers. Operationalize new payment method execution
• Serve as escalation point on complex payment issues and ascertain processes are in place to minimize the number of payment processing issues
• Drive process improvements and efficiency solutions including automation of daily operations workflow processes
• Develop tools/metrics and dashboards to track performance of payments metrics
• Collaborate across multiple teams including Payroll, Product, Engineering, Customer Success and Finance
• Keep abreast of the latest innovations in the Payments and Compliance space. Help identify new sources of data that can allow Remote to route payments globally using the most cost-effective method

• 5-6 years of global or regional payments experience, with focus on Operations
• Has successfully led bank integration projects via API or host-to-host connectivity, & implementation of automated payment files in ISO 20022 XML format
• Deep knowledge of banking regulations surrounding payment requirements across the globe
• Proven motivation and initiative to take ownership of project from discovery to resolution, set aggressive business goals, drive results, and meet tight deadlines
• Balance attention to detail with swift execution - we need to do things quickly, and we need to do them well. Balancing those can be challenging, and this should be a strength of yours
• Proven ability to autonomously resolve complex payment issues
• Proven ability to highlight outstanding organization skills & going above & beyond in execution which are critical to be successful in this role
• Exceptional ability to communicate and foster positive business relationships
• Ability to establish milestones and keep all team members on task
• Experience in a high-growth start-up or large multi-national preferred
• Writes and speaks fluent English
• It's not required to have experience working remotely, but considered a plus

• You'll report to: Director, Payments Operations
• Team: Operations
• Location:
  This is a location specific role, targeting United Kingdom
• Start date: As soon as possible

Remote's Total Rewards philosophy is to ensure fair, unbiased compensation and fair equity pay along with competitive benefits in all locations in which we operate. We do not agree to or encourage cheap-labor practices and therefore we ensure to pay above in-location rates. We hope to inspire other companies to support global talent-hiring and bring local wealth to developing countries.

At first glance our salary bands seem quite wide - here is some context. At Remote we have international operations and a globally distributed workforce. We use geo ranges to consider geographic pay differentials as part of our global compensation strategy to remain competitive in various markets while we hiring globally.

The base salary range for this full-time position is…