Remote TPI Account Manager

Our client, a UK-wide Business Energy Consultancy and Procurement Specialist, is looking for an experienced TPI Account Manager to join their team. In this role, you will oversee a portfolio of B2B customers across Energy and Water, building strong relationships and delivering outstanding account management. Key responsibilities include managing daily inquiries such as onboarding, billing, and metering, procuring MOP/DA/DC contracts, and providing in-depth analysis reports.

If you have extensive experience in the energy sector, exceptional analytical abilities, and a proven track record of fostering strong client relationships with a proactive, collaborative approach—apply today!

Key responsibilities for the TPI Account Manager:

• Managing and building strong relationships for portfolio of B2B clients
• Procurement of energy and water contracts (fixed and flex)
• Management of billing issues & queries on behalf of clients
• Managing and procuring MOP / DA / DC contracts
• Prepare consumption, CCA, SECR, Flex & TCR analysis reports
• Prepare templated monthly, quarterly, and annual reporting as per the agreed workplan
• Analyse and interpret consumption data, performance and reports and provide insight
• Manage client complaints/queries ensuring meeting agreed SLA’s
• Provide support in client meetings and present market overviews and trends to stakeholders

Skills and experience required for the TPI Account Manager:

• Good knowledge of the UK Energy Industry, its operations across both power and gas
• Strong communication skills, able to influence stakeholders and build long term relationships
• Strong analytical skills in relation to tariffs, the energy sector and legislative requirements
• Competent in Excel (intermediate to advanced level)
• Strong communication skills, able to influence stakeholders and build long term relationships
• Solid admin / organisation, can manage high volume workflows without comprising quality
• Degree level education or equivalent industry experience

Role: TPI Account Manager

Location:
Hybrid - Cumbernauld, Glasgow

Salary: 35K-45K DOE plus bonus

Benefits: Private healthcare + pension + flex working + investment in personal and professional development.