Remote Account Manager

Our client, a global energy consultancy, is looking for an experienced Account Manager to join their team. As the Account Manager, you will manage client relationships and service delivery for a portfolio of I&C clients, while also driving upsells, account renewals, and client retention. If you have 4+ years of experience in account management within an energy consultancy or TPI, a great understanding of flexible procurement contracts and a passion for delivering exceptional client service - apply today!!

Key responsibilities for the Account Manager:

• Offering full-service support to high profile, Industrial & Commercial clients
• Acting as the key point of contact, delivering tailored solutions for energy and sustainability needs
• Attending regular client meetings with a focus on upselling services and driving retention
• Ensuring smooth, efficient and on-time service delivery
• Handling and processing contract renewals
• Identifying and presenting value-added opportunities to enhance client outcomes
• Reviewing and refining energy and sustainability strategies for the upcoming year
• Advising clients on energy usage options and sustainability initiatives
• Leading the development and execution of energy procurement strategies
• Coordinating international service projects and ensuring consistent delivery across regions

Skills and experience required for the Account Manager:

• 4+ years account management experience ideally for an energy consultancy/ TPI
• Experience in account management of I&C clients
• Strong client-facing experience with a passion for delivering exceptional service
• Experience of risk managed flexible procurement, non-commodity charges, bureau services etc
• Demonstrated success in upselling, client retention, and contract renewals
• Commercially minded with a strong business-oriented approach
• Excellent communication, interpersonal, and customer relationship skills
• Analytical thinker who enjoys working with data to uncover trends and insights
• Capable of evaluating sustainability and efficiency ROI business cases with accuracy
• Must hold a full, clean UK driving licence

Role:
Account Manager (B2B energy)

Location:
Homebased (with travel in the Redhill office and client visits)

Salary:
Competitive + bonus