ECommerce Trading Executive

Overview

At Mountain Warehouse, Ecommerce is central to our ambitious multichannel and international growth strategy. The eCommerce Trading team runs day‑to‑day and long‑term trading activity globally for Mountain Warehouse across 11 UK and international sites. The team is responsible for pushing online growth for the business, leading the optimisation of sites whilst maximising conversion, sales and profitability. The Ecommerce Trading Executive will be a critical driver of insights and strategy in those markets.

This role has a primary focus on developing a competitive offer to continue improving customer journey and building brand awareness and loyalty.

• Support the customer journey through the site to improve conversion and reduce bounce rate and basket abandonment by using analytics tools to understand pinch points of customer experience.
• Support the delivery of the online trading strategy and budget for online channels.
• Analyse and report on weekly/monthly performance, drawing insight and making trade recommendations that drive growth whilst presenting findings to senior stakeholders in meetings and via email.
• Maintain the eCommerce trading calendar alongside the Catalogue team, suggesting new promotions and trading opportunities.
• Analyse pricing strategies and promotional activities alongside competitors’ pricing to ensure competitiveness and profitability.
• Integrate with B&M departments, working alongside our range review calendar and support the Trading Manager with in-depth analysis to influence eCommerce buy.
• Use our third‑party merchandising platform to make recommendations for search terms and page rankings at key points in the season.
• Develop an extensive knowledge of Mountain Warehouse product through daily website audits to ensure sites are optimised and performing to their full potential.
• Develop relationships and insights with merchandising, Catalogue and marketing teams to drive commercial performance and stay informed about product ranges.
• Run regular intake reviews to ensure we are in the best possible stock position at key times of the trading calendar.
• Work closely with Catalogue team to action commercial activities, maximising key trading periods and day‑to‑day site performance.
• Work alongside the marketing and acquisition & retention teams to maximise performance of promotions, campaigns and seasonal best‑sellers.
• Provide ad hoc analysis using our data warehouse and other analytics tools for insights on any issues or performance, reporting to the trading team and following up solutions.
• Be the first port of call for all things eCommerce, working in partnership with the wider web team to execute.

• Strong analytical skills to analyse data and identify trends with a good knowledge of Excel.
• Detail‑oriented with the ability to manage multiple projects and priorities simultaneously.
• Strong team‑working and communication skills.
• Minimum 2 years of eCommerce background in a similar role.

• Competitive salary and benefits package.
• Hybrid working, 3 days in London based office & 2 working from home.
• Holiday allowance.
• 50% staff discount & 25% for family and friends.
• Pension scheme.

Location:

London.