Business Analyst; m​/f​/d

As a Business Analyst, you are the bridge between business needs and technical solutions, transforming customer goals and challenges into structured business and functional requirements. Your role spans the full lifecycle of projects, from preparation and design to delivery and post-go-live support, ensuring solutions align with stakeholder expectations and industry standards.

• Business Process Analysis and Design:
  • Mapping and analyzing current business processes and designing future-state processes.
  • Developing and maintaining business process models.
  • Proposing process improvements and assessing their organizational and technical impact.
• Requirements Gathering and Analysis:
  • Identifying, analyzing, and translating stakeholder needs into structured requirements.
  • Conducting workshops to refine and validate requirements with stakeholders and end users.
  • Collaborating with stakeholders to define acceptance criteria and document user stories, acceptance criteria, and process flows.
  • Assisting Product Owners at the customer side in managing and prioritizing the project backlog.
• Project Implementation and Support:
  • Supporting solution delivery through validation of functional analyses, enhancement requests, and ticket resolutions.
  • Participating in scrum ceremonies such as sprint planning, reviews, and retrospectives.
  • Communicating project progress, changes, and challenges to stakeholders, providing regular reports.
  • Refining requirements, assigning tasks to customers, and offering support on these.
  • Gathering and mapping data, validating test cases, and preparing solution handovers.
• Product-Specific Context:
  • Ensuring detailed documentation of product requirements, striving towards a generic fit.
  • Acting as a liaison between business stakeholders and development teams to ensure alignment.
• Monitoring Business Needs:
  • Following evolving business needs and anticipating their impact on systems and processes.
• Business Processes:
  • Creating and maintaining updated business process models.
  • Proposing process improvements and analyzing impact on organization and systems.
• Business Analysis
  
  Description:
  • Identify, analyze, understand, and describe the needs and expectations of both customers and the business.
• Share Business Analysis with stakeholders:
  • Prepare enhancement requests from a business perspective.
  • Interact with end users, key users, and SMEs in requirements definition, refinement, and validation processes.
  • Support the customer in validating functional analysis, change requests, managing handovers, and resolving tickets.
  • Gather and structure information and data from the customer to submit to the Sofico/project team.

You are analytical, detail-oriented, and excel at translating complex business needs into actionable solutions. Your proactive approach ensures that processes and systems are efficient, aligned with industry trends, and scalable for future needs.

• Proven experience in business analysis, preferably in a tech-driven or software development environment.
• Experienced in business process modeling, and requirement elicitation and documentation.
• Strong stakeholder management and communication skills.
• Familiarity with Agile methodologies and experience in participating in Scrum ceremonies.
• Knowledge of industry trends, regulatory requirements, and emerging technologies.
• Ability to work collaboratively with diverse teams and maintain alignment across stakeholders.
• Experience with tools for process modeling, requirement tracking, and project management (e.g. Jira).

• International and multicultural company with over 30 years of operation and rapid growth.
• Clear career development opportunities, extensive onboarding program, and continuous learning.
• Modern state-of-the-art office that is easily accessible.
• Extensive salary package that includes a company car, a pension scheme, and medical insurance.
• Flexible office hours and opportunities to work from home up to 2 days per week.
• Team events such as after-work drinks, BBQ, family day, company weekend, etc.