Head of Insights

Overview

We're now looking for a strategic and commercially minded Head of Insights to join our Digital & Data leadership team. This is a pivotal role, responsible for shaping a customer-first insights strategy that drives growth, market share and customer lifetime value across UK & ROI. You'll lead a high-performing insights team and partner closely with cross functional teams across the business to turn complex data into clear, actionable decisions at senior and board level.

• Proven experience operating as a Head of Insights or Senior Insights Leader within a fast-paced, consumer-facing e-commerce environment.
• Proven ability to create and execute insight-led strategies and delivery plans, with clear evidence of projects that have driven measurable financial and commercial outcomes.
• Exceptional communication skills, with experience presenting complex insight and strategic recommendations to C-suite and senior leadership, as well as influencing the wider business.

• Strong working knowledge of SQL, with the ability to interrogate complex datasets and translate outputs into meaningful commercial insight.
• Advanced proficiency in Microsoft Office, particularly Excel and PowerPoint, to analyse data and present insight clearly and effectively.

• Competitive salary and performance-based bonuses.
• Flexible work hours and remote work options.
• Competitive pension contributions.
• Private health and dental care.
• Income protection.
• Professional development opportunities.
• Fun team events and a supportive work environment.
• Pizza discount!