Claims Adjuster

Primary Details

Time Type:
Full time

Worker Type:
Employee

Location:

Chelmsford

Type:
Permanent full time

Applicants must have the right to work in the UK; visa sponsorship is not available.

• Leverage automation tools to efficiently manage the administration of a high volume of low-value, cross-class claims, ensuring accuracy and speed.
• Support with the administration of claims which fall outside automation applying sound judgement and problem‑solving skills.
• Accurately triage and manage claim files through to settlement, prioritising new and existing work appropriately, ensuring they are adequately reserved, and settled economically and fairly.
• Deliver exceptional service by collaborating with brokers and suppliers to achieve positive outcomes for all parties.
• Contribute to innovation by supporting projects focused on Operational Excellence, Analytics, and Automation, helping to shape the future of claims handling.

• Ability to structure the day effectively, prioritising tasks and responsibilities to meet deadlines.
• Strong written and verbal communication skills, with the capacity to adapt to different audiences.
• Proficiency in Microsoft applications and confidence in working with technology, including automation tools.
• Collaborative approach and commitment to contributing to a positive team environment.

• 30 days holiday a year, with the option to buy up to 2 additional days.
• Flexible working – balancing work and life is important so our flexible working opportunities are open to all, this can include part-time, job share and compressed hours.
• Pension – automatically enrolled into QBE pension plan, employer contributions 10% of basic salary.
• Private medical insurance – fully comprehensive private medical cover for you and all the family.
• Family friendly policies – 26 weeks leave at full pay regardless of gender identity, sexual orientation or how you become a parent.
• Short term remote work abroad – up to 20 days per year to work remotely from certain locations abroad.
• Cycle‑to‑Work – benefit from regular exercise whilst making your commute greener and cheaper, select and bike and/or accessories up to the value of £5,000.

Equal Employment Opportunity: QBE is an equal opportunity employer and complies with all equal employment opportunity legislation.