Dynamics 365 Technical Specialist

Permanent
Remote - Lutterworth based office (if you would like to go in!)
Monday to Friday - 36.25hrs per week
£45,453pa
Our client, a membership organisation, is looking for a new addition to their team - upon rebuidling their CRM, there is a need for a knowledgeable Dynamics 365 Specialist who will offer technical knowledge to configure, automate and support in the process. This role can be remote or office based/hybrid.
The key responsibilities of a Dynamics 365 Specialist:
 
* Configure, maintain and improve Dynamics 365 CRM and related Power Platform components
 
* Develop, test and maintain CRM workflows, business process flows and Power Automate solutions
 
* Support integrations between Dynamics 365 and other systems
 
* Act as a technical point of contact for Dynamics 365 support and advice
 
* Troubleshoot CRM issues and identify root causes
 
* Manage CRM user access, permissions and security roles in line with agreed requirements
The skills & qualities needed for a Dynamics 365 Specialist:
 
* Practical experience configuring, supporting and improving Microsoft Dynamics 365 CRM in an organisational environment
 
* Will have worked independently in a small team or organisation - you will be the main source of technical knowledge internally
 
* Experience creating and maintaining forms, views, fields etc, as well as buidling workflow, business rules and process flows
 
* Good understanding of Dataverse and Power Automate
 
* Organised and methodical, with a careful approach to configuration
 
* Collaborative and approachable, able to work constructively with CRM, IT, Digital, Data and operational colleagues
The benefits of working as a Dynamics 365 Specialist:
 
* Enhanced pension scheme
 
* Flexible working patterns - remote working
 
* 25 days annual leave, growing to 30 with long service
 
* 15 different types of leave, including five paid mental health days off per year
 
* Occupational health support
 
* An anonymous 24 hour and seven day counselling service
 
* A corporate yoga service, providing one to one tutoring for individuals with all levels of ability
 
* Free parking
 
* Health cash plan
Interested?
Please apply below.
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