Senior Product Manager, SBO

Senior Product Manager – Feeld

Senior Product Manager to become part of the remote team and elevate the human experience of sexuality and relationships.

You will lead the product strategy and roadmap for Feeld’s Safety Back-Office product area, helping internal teams detect, prevent, respond to, and resolve safety risks such as fakes, spam, fraud, and abuse. Your work will help members feel more confident that Feeld is a safer, more trusted space while enabling moderation, support, fraud, and compliance decisions to be clearer, faster, more consistent, and scalable.

• Own the product strategy and roadmap for Feeld’s Safety Back-Office product area
• Partner with Trust & Safety, Fraud, Customer Support, Compliance, Engineering, Design, Data, and Product to identify and prioritise high-impact opportunities
• Lead discovery into internal workflows, member safety risks, moderation quality, support efficiency, fraud patterns, and compliance needs
• Translate complex operational challenges into clear product problems, success metrics, and delivery plans
• Improve Feeld’s ability to address fakes, spam, fraud, abuse, and other behaviours that undermine member trust
• Define and track metrics for member trust, safety outcomes, operational efficiency, decision consistency, quality, and business impact
• Communicate roadmap priorities, progress, risks, and outcomes to leadership and cross‑functional stakeholders
• Drive cross‑functional execution from problem definition through launch, measurement, and iteration

• Deepen your understanding of Trust & Safety, fraud prevention, moderation operations, compliance, and member protection in a sensitive and high‑impact product space
• Gain experience shaping product strategy across a complex internal platform with direct impact on member trust and business risk
• Build expertise in balancing operational efficiency, automation, decision quality, and human judgement in safety‑critical workflows
• Strengthen your ability to influence across multiple senior stakeholder groups with competing needs and priorities
• Develop new ways to measure the relationship between member safety, trust, operational quality, and product outcomes

• Led complex product initiatives where the problem space involved ambiguity, operational complexity, sensitive user impact, or multiple stakeholder groups
• Turned qualitative insight, operational data, user signals, and business context into focused product priorities and measurable outcomes
• Comfortable working with cross‑functional partners across disciplines such as engineering, design, data, operations, support, compliance, risk, or policy
• Communicated clearly with different audiences, simplifying complex technical, operational, compliance, or safety topics into actionable decisions
• Have experience in Trust & Safety, fraud prevention, moderation, customer support tooling, compliance tooling, internal platforms, or operational systems
• Built products or workflows that improved decision consistency, operational efficiency, automation, or quality assurance
• Worked on products where member trust, risk reduction, privacy, safety, or harm prevention were central to success
• Interested in creating humane, scalable systems that support both members and the internal teams responsible for protecting them

• Unlimited paid time off
• A fully remote working situation
• Home office budget
• On‑demand therapy sessions and mental health support via Spill

Estimated compensation for this role:

• Market‑competitive compensation range £95,000 - £115,000 GBP
• Baseline Freedom Salary of £60,000 GBP per year for any role that indexes below £60,000 GBP per year

We encourage and welcome applications from people with a history of marginalisation, whether because of race, gender expression or identity, sexual orientation, neurodivergence, national origin, disability (seen or unseen) or any confluence of intersectional identities. Our goal is a barrier‑free application process and working environment.