Leagl Coordinator at Terra Economics & Analytics Lab

About the Organisation

Terra Economics & Analytics Lab (TEAL), is an end-to-end decision support platform for land and property for banks, housing finance companies, real estate/infrastructure developers, retail investors and transacting parties. The analytical tools and services utilise collated, organised and interpreted data from land records, property registrations, tax filings, court mandates, land‑use regulations, master plans, cadastral surveys, infrastructure plans, municipal by‑laws, building codes and planning requirements.

Terra Economics & Analytics Lab is looking for a Legal Coordinator to manage client communication, handle inbound calls and resolve escalations. As a Legal Coordinator you will be bridging the gap between the legal team and the clients. This role is based in Bangalore, requires proficiency in speaking fluent Marathi or Hindi and the ability to address client concerns professionally while ensuring timely resolution of client queries and ensuring client satisfaction.

• Ensuring timely updates are provided to the clients on the status of the initiated cases.
• Addressing and resolving any concerns, queries or challenges faced by our clients and legal team regarding ongoing Maharashtra cases.
• Handling escalations calmly and professionally.
• Managing inbound calls from clients with a proactive approach.
• Building and maintaining strong relationship with clients to ensure their satisfaction.
• Following up with clients over email and phone call to secure necessary documents required for processing of cases.

• Has excellent verbal communication and interpersonal skills to interact effectively with clients and team members.
• Has good command of spoken Marathi or Hindi (proficiency in at least one is mandatory).
• Has the ability to draft and respond to emails in a concise and clear manner.
• Has the ability to handle client concerns and queries efficiently, providing quick and effective solutions.
• Loves working with software tools and MS Excel.

Virtual

Full time

Looking for immediate or who can join within 15 days

Hybrid (6 days working in total – 4 days in office, 2 day work from home)

30,000 Per month CTC

TEAL India, Second Floor, 42, 80 Feet Rd, above Bank of Baroda, opposite Empire Restaurant, Hal, HAL 3rd Stage, Indiranagar, Bengaluru, Karnataka 560075.