Account Manager

The PMR Account Manager plays a pivotal role in the commercial operations of the Precious Metals Recovery business. This is a fast paced, relationship driven role where you will take ownership of a portfolio of supplier accounts, driving engagement, retention and growth.

You will be responsible for maintaining and expanding supplier relationships, onboarding new suppliers, processing orders and improving feedstock quality and volume. You will work closely with internal teams to ensure a consistent pipeline of high grade material, while delivering a high quality, consultative experience to suppliers.

You will be joining a high performing, ambitious team where curiosity, organisation and drive are key to success. This is an excellent opportunity for someone who thrives on building relationships, seeing opportunities and continuously improving how things are done.

• Experience in account management, telesales or sales within a B2B setting
• A proven ability to build rapport and manage commercial relationships remotely
• Proven experience of managing complex and demanding customers or suppliers
• Strong organisational skills with the ability to prioritise effectively in a fast paced environment
• A proactive, curious mindset with a desire to learn, develop and identify growth opportunities
• Strong commercial acumen with a drive to meet and exceed targets

• Highly organised, methodical and detail oriented in their approach
• Enthusiastic, driven and resilient with a positive attitude to challenges
• Curious and always looking for ways to improve processes and outcomes
• Able to work at pace and deliver to agreed deadlines without compromising on quality
• Collaborative team players who contribute to a high performing team environment
• Excellent communicators, adaptable to a wide range of audiences

• Enjoy a 9-day fortnight as part of a flexible hybrid-working model, with a blend of home working and at least three days per week in the office.
• Supportive and sponsored professional development opportunities + reimbursement of professional membership fees.
• 24.5 days holiday + bank holidays.
• Option to buy up to 5 days annual leave per annum.
• Generous Pension Scheme – with the ability to adjust your contribution amount.
• Automatic enrolment to The Royal Mint’s Life Assurance Scheme.
• Access to free onsite car parking and canteen proudly serving Costa Coffee.
• Access to various salary sacrifice schemes e.g. Technology, Cycle to work, Pendragon Car Leasing Scheme.
• Automatic access to our Hapi App offering retail and leisure discounts, and employee assistance/wellbeing programme in partnership with Health Assured.
• Ability to join and use our onsite gym, which is run by employees within The Royal Mint + access to onsite occupational health support and physio.
• Opportunities to get involved in supporting our chosen charity and paid time to take part in volunteering via our ‘Give a Day’ incentive.