Hybrid Operations Coordinator: Service Delivery
Remote / Online - Candidates ideally in
Swansea, Swansea County, SA1, Wales, UK
Listed on 2026-07-09
Swansea, Swansea County, SA1, Wales, UK
Listing for:
Citizens Advice
Full Time, Remote/Work from Home
position Listed on 2026-07-09
Job specializations:
-
Business
Job Description & How to Apply Below
Citizens Advice is looking for a dedicated professional to support their Local Citizens Advice systems, ensuring that services are efficiently delivered. The role includes responsibilities around operational issues and service delivery improvements.
The ideal candidate will have strong management skills and a deep understanding of contact centre operations, with a focus on performance metrics and grant management. There is flexibility in work hours, blending office and home-based work in England and Wales.
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