Compliance Consultant

Compliance Consultant

Final date to receive applications: 26 June 2026

Department: Legal & Compliance

Employment Type: Permanent - Full Time

Location: Stratford-Upon-Avon

Reporting To: Nicola Jones

Compensation: £28,850 - £35,000 / year

As the UK’s leading provider of environmental compliance, Valpak strives to work together towards a profitable, sustainable, waste‑free world. To date, our teams work in partnership with more than 400 customers, in nearly every corner of the globe.

Valpak contributes to achieving the mission of Reconomy’s complete global compliance offering – Comply Loop. Solving increasingly complex environmental regulatory challenges using data, expert local knowledge, and through leadership to drive business accountability across the globe.

Our core values drive everything we do. We believe in promoting a supportive environment for our colleagues, delivering exceptional service to our customers, contributing to the community, and working towards a more sustainable environment. If you share these values and are passionate about making a positive impact, we'd love to have you on our team.

The Compliance Consultant is key to the delivery of Valpak’s core business, compliance solutions. This is an exciting role requiring market awareness, the ability to learn quickly and to keep calm under pressure.

The Compliance Consultant is a cross between field based and home based work, where you will act as an ambassador for the company, providing outstanding customer service. You will also demonstrate exceptional knowledge of Extended Producer and Producer Responsibility Regulations (EPR, Packaging, WEEE and Batteries) and provide technical assistance to other departments within Valpak. You will be able to talk about other regulations and become familiar with other regulatory changes/consultations as they arise.

The Compliance Consultant will play a vital audit role in the completion of the data monitoring plan and be responsible for managing individual accounts.

Conduct member audits and other types of audits as required.

• Identify and deliver member and supplier audits in line with the data monitoring plan
• Plan own audit schedule with an efficient and professional approach, maximising time and resources
• Ensure all data submitted to Valpak by its members meets the required standard of accuracy, advising members appropriately
• Provide support to the Audit Manager in the delivery of the data monitoring plan
• Complete audits both in person at sites and over Teams

• Be a Regulatory expert, providing technical guidance to members and support to other departments within Valpak
• Understanding of VDI systems and data gathering. Rules checking of VDI EPIC forms
• Support members with the transition to EPR
• Develop a detailed knowledge of the data submission process
• Participate in all data submission rounds

• Manage a portfolio of member accounts ensuring an appropriate level of service is delivered
• Perform a vital role in the retention and also recruitment of compliance scheme members
• Actively participate in member training including presenting at events

• Provide excellent service and work with customer to understand their business needs, and any ways in which we can help them
• Develop a rapport with other departments within the business especially VDI, to ensure outstanding member service is delivered at all times
• Be seen as an escalation point for Environmental Compliance Advisors, and take responsibility for difficult member situations and technical queries
• Work with the wider auditor team, SAMs and Policy to build and integrate knowledge across compliance
• Support with testing of systems as and when required

• Be fully aware of and actively promote Valpak’s service offering
• Identify and source leads during customer facing situations

• Ensure accurate records of all member and non-member contact are maintained within Valpak’s in-house systems

• Strong communication and negotiation skills
• Polite and professional at all…