Payroll Senior Officer Cycle

Payroll Senior Officer Employee Life Cycle

Lancashire, United Kingdom

£28,142 to £32,061 per annum | 37 hours per week | FIXED TERM for 9 months | Full Time | Payroll Services | Preston

Senior Support Officer (Service Control) to work within the Payroll Service at Lancashire County Council.

If you have a wealth of payroll knowledge and the ability to inspire and engage colleagues, then this is the perfect opportunity to develop your career in the world of payroll. Our main focus is to provide service excellence reaching our daily targets, working to Key Performance Indicators (KPIs) and Service Level Agreements (SLAs). Our service provides support to over 33,000 employees working in public sector organisations and Service Control plays a vital part in achieving our goals.

It is an exciting time to join us as we benefit from new software such as Oracle Fusion, exploring the possibilities and functions of this database to use to our advantage. You will be a proactive technical expert striving for the best possible outcomes, keeping in line with statutory, legislative, and contractual obligations.

What we are looking for…

• Challenge – a highly organized individual who can juggle competing responsibilities while working with technical experts, be approachable, and manage workloads.
• Service Excellence – an expert in payroll with a customer‑focused mindset, analytical and reporting skills to ensure compliance and a beneficial payroll experience.
• Collaborative – effective communicator and interpersonal skills, working with a supportive team to deliver excellent service and meet deadlines.

• Flexible working hours.
• 3 days working from home.
• 26 days annual leave entitlement rising to 32 after five years’ continuous service (pro rata for part time employees).
• Local Government Pension Scheme with generous employer contribution.
• Staff discount scheme in partnership with Vivup.
• Training and development opportunities.

Development – support and development along the journey, time for supportive reflection and supervision for personal growth.

Inclusivity – we embrace diversity and personal family requirements; hours may vary; delivering successful outcomes is more important than watching the clock.

Please note this role hybrid working Tuesday & Wednesday in the office.

• Locations County Hall, Preston, PR1 8RE
  , GB