Operations & Risk Administrator

Overview

This role is a 12-month contract with opportunity for additional roles within the firm.

Location:

Ipswich, with 2 days remote work and 3 days in the office. Salary:
Up to £30,000. Benefits include a pension (9%), 25 days holiday + bank holidays, private medical and dental insurance, and more. We are looking for an Operational Risk Analyst to join the client’s Operational Risk team in Ipswich to support reviewing and implementing processes, advising on risk and control issues, embedding the firm’s risk frameworks, and driving a culture of risk awareness and process efficiency.

We are seeking a strong administrator who has worked in a professional environment.

• Support the business in identifying, investigating and resolving operational issues, understanding what went wrong and implementing measures to reduce recurrence.
• Monitor incidents, ensure they are recorded accurately, followed up promptly and tracked through to completion.
• Help investigate business errors, ensuring they are resolved quickly while identifying opportunities to improve processes and reduce future risk.
• Work alongside the Operational Risk Manager to identify trends, carry out reviews and recommend improvements that strengthen business operations.
• Assist with reviewing business processes and supporting the implementation of new systems, procedures or business changes.
• Promote a positive culture of risk awareness and continuous improvement across the organisation.
• Produce regular management reports and dashboards using Power BI to provide meaningful insights to senior stakeholders.
• Maintain accurate records of business risks, incidents and actions, ensuring information is up to date.
• Track actions arising from risk reviews, incidents and internal meetings, ensuring completion within agreed timescales.
• Coordinate the annual programme of risk and control reviews across different departments.
• Prepare reports, presentations and supporting documentation for governance meetings and business reviews.
• Monitor the team’s shared inbox, ensuring queries and issues are allocated appropriately and escalated where necessary.

• Prior experience in Financial Services or Professional Services in an administrator or operations-based role.
• Positive can-do attitude.
• Focused and hardworking individual.
• Inquisitive and enjoys investigating issues.