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Senior SaaS Customer Success Manager — Remote

Remote / Online - Candidates ideally in
Coventry, West Midlands, CV1, England, UK
Listing for: M-Files Corporation
Remote/Work from Home position
Listed on 2026-07-25
Job specializations:
  • Business
    Customer Success Mgr./ CSM
Job Description & How to Apply Below

M‑Files is seeking a Customer Success Manager based in the UK to act as trusted advisor to executive sponsors, ensuring retention and expansion across a mid-market portfolio. This role is fully remote within the UK.

You will drive adoption of the M‑Files platform, align solutions to client objectives, lead executive business reviews, and collaborate with Sales and Professional Services to minimize churn and maximize long-term value.

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Position Requirements
10+ Years work experience
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