Sales Operations Analyst

Looking for an opportunity within a business that offer a genuine ‘people first’ culture?

As our business continues to grow, we are looking for a commercially minded Sales Operations Analyst to join our team. You will be proactive and detail-oriented to support the efficiency, reporting, and continuous improvement of our sales operations function. This role is for a graduate or entry level analyst and will play a key part in analysing sales performance, maintaining accurate data, supporting reporting processes, and helping drive operational improvements across the commercial team.

You will have strong analytical skills, excellent attention to detail, and the ability to work collaboratively with stakeholders across sales, finance, and operations. Experience with Power BI and the Microsoft Dynamics platform would be beneficial, although not essential.

This is a hybrid role combining remote working with attendance at meetings and collaborative sessions at our head office in Blackburn as required. Candidate would ideally be based in the north-west.

SALARY: up to £28,000 per annum DOE

• 25 days holiday, plus bank holidays

• Free Onsite Parking
• Cycle to Work Scheme
• Employee Referral Scheme (£1000)
• Company Pension Scheme
• Life Assurance (4 x Basic Salary)
• Employee Scholarship Scheme
• A Central Benefits Platform offering a wide variety discounts
• Health & Wellbeing Resources
• Bravo Awards:
  Recognising outstanding contributions from all employees and encourage excellence

• Developing meaningful sales dashboards turning data into insights that can be actions

• Support the sales team with data accuracy, reporting, and operational processes
• Analyse sales trends, pipeline activity, and business performance
• Maintain and govern key sales reporting dashboards
• Assist with forecasting, KPI tracking, pipeline health, and sales performance reporting
• Maintain and improve CRM & CPQ data quality and reporting standards
• Work with internal stakeholders to identify opportunities for process improvement and operational efficiency
• Support the administration and optimisation of sales systems and tools
• Prepare reports and presentations for management meetings
• Assist with ad hoc analysis and projects as required
• Lead initiatives to simplify and standardise the commercial reporting landscape, ensuring consistent reporting practices, improved data quality, and enhanced business insight across commercial functions

• Strong analytical and problem-solving skills

• Good working knowledge of Microsoft Excel and other Microsoft Office applications
• Excellent attention to detail and organisational skills
• Strong communication skills with the ability to present information clearly
• Ability to manage multiple tasks and priorities effectively
• Comfortable working independently and collaboratively within a team
• Proactive and self-motivated
• Curious mindset with a continuous improvement approach
• Strong stakeholder management skills
• Adaptable and willing to learn new systems and processes

• Experience using Power BI or similar BI analytics platforms

• Experience working with Microsoft Dynamics or similar CRM platforms
• Previous experience in a sales operations, business analyst, or reporting-focused role
• Understanding of sales processes, forecasting, and KPI reporting

Chubb Fire & Security have been protecting people and assets worldwide for more than 200 years. Providing essential and innovative security systems, equipment and services, from digital CCTV surveillance and intruder alarms to fire detection and suppression systems. Our customers range from local independent businesses to many of the FTSE 100 companies, and our Chubb family is extensive too, with a dynamic team of over 13,000 employees globally - Together we do great things!

Our commitment to our people is to continually develop and innovate so that we grow together as your career unfolds. As part of the global APi Group, we join a family of organisations where leadership, and leadership development is our most powerful strategic advantage and the best way to invest in our people.

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