Data & CRM Executive - Remote

Data & CRM Executive at Front Line Genomics

£25,000 - £26,000 salary
, plus a company performance-related bonus. This is an entry level role with excellent prospects for progression.

This is a remote role, although you must be able to travel to London for one day per month. You must be based in the UK, with a legal right to work in the UK.

Our mission: Front Line Genomics is a social business with a mission to deliver the benefits of genomics to patients faster. We were set up following the death of the CEO’s father to a rare form of cancer, and we have a deep desire to improve the lives of patients and the general public.

Our culture: We are an intelligent, ambitious and friendly team, who value great ideas and health debate. Our core values are transparency, positivity, commitment to excellence, friendliness and every idea counts. We are all committed to our social mission, and care passionately about the work we do.

Products: We run the Festival(s) of Genomics & Biodata in London and Boston (the London event is the UK’s largest life sciences event), several senior-level meetups, webinars and reports. We also produce articles, interviews and other content for our audience, housed on our website.

Who we help: We help people working in healthcare organisations (such as the NHS), academia/research, pharma/biotech and others to make better use of genomics, omics, biodata, AI and other related technologies. We also support technology companies, investors, government officials and patient organisations.

As Data & CRM Executive you will be responsible for sourcing and managing data, and - in time - develop the data processes and structure that support Front Line Genomics' commercial and marketing operations. This is an excellent opportunity for someone at the beginning of their career who enjoys working with data, spreadsheets, databases and systems, and wants to pursue a career in a marketing or CRM-related role.

You will play a crucial role in identifying and building databases of organisations and professionals who should engage with our products and services. You will manage the onboarding, organisation and quality control of data within our CRM (currently Hub Spot), ensuring that our teams have access to accurate, reliable and actionable information.

Over time, you will become the company's internal expert in Hub Spot/CRMs and will help shape the systems, processes and data architecture that support our continued growth. You will also have the opportunity to get involved in the marketing of our products, developing valuable early marketing experience.

Data Acquisition & Database Development

• Research and identify relevant organisations, companies and professionals across the life sciences industry.
• Build and maintain high-quality databases of prospective customers, partners, speakers, delegates, sponsors and other stakeholders.
• Source, validate and enrich contact data from a variety of approved sources.
• Continuously improve the breadth, quality and relevance of audience and prospect databases.

CRM Management & Data Operations

• Manage the onboarding and import of new data into the CRM.
• Ensure data is correctly structured, tagged, segmented and categorised within the CRM.
• Maintain data quality standards and conduct regular audits to identify and resolve inaccuracies, duplicates and inconsistencies.
• Develop and document best-practice processes for data management and CRM usage.
• Support the creation and maintenance of workflows, lists, properties and reporting structures within Hub Spot.
• Work closely with sales and marketing teams to ensure CRM data supports business objectives.

Process Improvement & Data Governance

• Help design and improve internal data processes and workflows.
• Ensure data is accessible, organised and integrated across relevant business functions.
• Support compliance with data protection regulations and internal governance policies.
• Identify opportunities to improve efficiency through automation and process optimisation.

Marketing & Commercial Support

• Support the marketing team with audience segmentation and campaign preparation.
• Assist with the execution of…