Business Analyst (Provost Office) - 6 Month FTC

Salary: £44,000 - £48,000 per annum

Employment type:Fixed Term Contract for 6 months

Hours per week: 37

Reporting into: Director of the Provost Office

Department: Academic Affairs

This role operates primarily on a remote working arrangement that will require little to no travel into our Coventry Head Office or Campus locations. Our working model arrangements are a non-contractual benefit so please note that an Arden work location is added to our employment contracts.

We are an aspirational and multi-award-winning university, delivering rapid growth with ambitious plans to disrupt the HE sector through our passion for innovation and digital education. Our vision is to become the first-choice university for career-focused lifelong learners worldwide, ensuring that everyone, everywhere can access higher education.

There has never been a more exciting time to join Arden University, as we expand into new disciplines, forge worldwide partnerships, and expand our locations.

The Provost’s Office serves as the central hub for all academic-affairs, projects and initiatives throughout the University. This includes a Project Management, Change Management and Business Analysis function which plays a crucial role in ensuring success of academic and enhancement initiatives across Arden University. Our team provides expertise in planning, execution and transformation to ensure projects and initiatives align with objectives and goals.

This is an exciting opportunity to join the Provost’s Office at the centre of the University’s strategic transformation. As a Business Analyst, you will play a key role in shaping the future of Academic Affairs by turning complex challenges into clear, actionable solutions that drive meaningful change. Working closely with Product Teams, Academic Affairs leaders, and Professional Services, you will uncover business needs, translate them into high‑quality requirements specifications, and help deliver innovative improvements that enhance the experience of students and staff across the institution.

You will lead the discovery and analysis of new opportunities, champion smarter and more efficient processes, and provide trusted insight to senior decision‑makers, including the Provost and Product Owners. From early‑stage exploration through to testing, launch, and hypercare, you will be instrumental in ensuring that new systems and processes are robust, user‑centred, and aligned with the University’s long‑term vision. This role offers the chance to make a visible impact, influence strategic priorities, and contribute to a modern, forward‑thinking Academic Affairs environment where continuous improvement and innovation are at the heart of everything we do.

You will need to be an analytical, collaborative, and forward‑thinking professional who thrives in complex environments and enjoys turning insight into meaningful change. With a strong ability to engage stakeholders, translate business needs into clear requirements, and drive process improvement, you will bring both credibility and confidence to strategic projects. Your background need to demonstrate depth, progression, and a commitment to delivering high‑quality outcomes across systems, processes, and organisational transformation.

• Proven Experience — Proven track record of relevant extensive work experience, demonstrating deep, specialised and/or broad knowledge of a field of work gained through experience in a series of progressively more complex roles.
• Analytical Strength — Strong ability to analyse complex problems, identify opportunities, and translate insights into actionable recommendations.
• Stakeholder Engagement — Confident working with senior leaders, cross‑functional teams, and diverse stakeholders to build alignment and drive outcomes.
• Process Improvement — Skilled in mapping, evaluating, and enhancing processes to support efficiency, consistency, and strategic goals.
• Requirements Expertise — Experienced in eliciting, documenting, and validating requirements for new initiatives, ensuring clarity and feasibility.
• Project Delivery —…